Is Aetna a good company to work for?

Aetna has an overall rating of 3.4 out of 5, based on over 4,443 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Aetna to a friend and 56% have a positive outlook for the business. The best reviews about Aetna have been left by employees working as Intern , Summer Associate and Business Project Program Manager .

Does Aetna pay their employees well?

According to anonymously submitted Glassdoor reviews, Aetna employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Aetna. This rating has been stable over the past 12 months.

How satisfied are employees working at Aetna?

60% of Aetna employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aetna 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Aetna?

Customer Service Representative (207) , RN Case Manager (88) , Project Manager (54) , Health Concierge (52) , Manager (50) , Director (46) , Case Manager (42) , Care Management Associate (39) , Account Manager (38) , Customer Service Representative (CSR) (34) , Pharmacy Technician (32) , Analyst (29) , Underwriter (29) , Data Scientist (28) , Claim Benefit Specialist (25)

What are the pros of working at Aetna according to real employee reviews?

"Benefits where great and affordable" ((in 363 reviews)); "Work from home and flexible" ((in 344 reviews)); "The pay is good and for the most part you can catch on quickly and do ok." ((in 229 reviews)); "The people I worked with were great and I still have relationships with many of them" ((in 185 reviews)); "Good work life balance and flexible" ((in 183 reviews))

What are the cons of working at Aetna according to real employee reviews?

"Poor management with high turnover rates" ((in 204 reviews)); "Lack and poor training." ((in 88 reviews)); "Almost zero feedback and support when Case Managers have legitimate and timely questions; we're left to fend for ourselves" ((in 76 reviews)); "Lack of career advancement, frequent layoffs" ((in 69 reviews)); "Upper management is poor." ((in 52 reviews))

What are employees saying about Aetna layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aetna layoffs and their outlook for job security at Aetna in 2026.

What are the top reviewed Aetna locations?

Hartford , Phoenix , Blue Bell , Chicago , New York , Houston , Atlanta , Fresno , Arlington , Jacksonville , New Albany , San Antonio , Tampa , High Point , Pittsburgh , Dallas , Philadelphia , Franklin , Orlando , Plantation , Saint Louis , Columbus , Harrisburg , Allentown , Denver , Los Angeles , Scottsdale , Austin , San Diego , Middletown

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Aetna

Acquired by CVS Health

Aetna reviews

3.4

60% would recommend to a friend

(4,147 total reviews)

David Joyner

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

Aetna has an employee rating of 3.4 out of 5 stars, based on 4,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aetna employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jun 12, 2008

step up to the 21st century

Field rater

Recommend

CEO approval

Business Outlook

Pros

job security. they fire no one.

Cons

they treat the lowest paid employees like peons. they dump more work on you during the busyest time of the year. most regions are all for the work at home yet our management for our region is dead set againsted it. He admitts that he is old school when it comes to w.a.h. With the price of gas he should embrace it, especially for us lower paid employee's that are limited to how much of an salary increase we get.

5.0

Jun 12, 2008

Aetna cares about you as an employee!

Medical claim examiner

Recommend

CEO approval

Business Outlook

Pros

They care about their employees, they have great advancement opportunities, it is a wonderful company to work for. Aetna encourages its employees to excel in areas such Collaboration/Teamwork -Constituent - Focus/Service Excellence -Diversity- Innovation -Leadership and Operational Excellence/Profitability halping you to be all you can be :)

Cons

If you live in Florida chances are you will need to move up to Hartford, CT where its headquarters are located and f you want to be part of Top Management or work directly with the Marketing department this is the city where you will need to work.

5.0

Jun 12, 2008

A for Aetna

Care management associate

Recommend

CEO approval

Business Outlook

Pros

Great career development opportunities. The company is also very concerned and involved with their employees well being.

Cons

The pay could be better

Viewing 4138 - 4140 of 4,147 Reviews

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