Is Aetna a good company to work for?

Aetna has an overall rating of 3.4 out of 5, based on over 4,443 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Aetna to a friend and 56% have a positive outlook for the business. The best reviews about Aetna have been left by employees working as Intern , Summer Associate and Business Project Program Manager .

Does Aetna pay their employees well?

According to anonymously submitted Glassdoor reviews, Aetna employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Aetna. This rating has been stable over the past 12 months.

How satisfied are employees working at Aetna?

60% of Aetna employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aetna 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Aetna?

Customer Service Representative (207) , RN Case Manager (88) , Project Manager (54) , Health Concierge (52) , Manager (50) , Director (46) , Case Manager (42) , Care Management Associate (39) , Account Manager (38) , Customer Service Representative (CSR) (34) , Pharmacy Technician (32) , Analyst (29) , Underwriter (29) , Data Scientist (28) , Claim Benefit Specialist (25)

What are the pros of working at Aetna according to real employee reviews?

"benefits are good and affordable" ((in 372 reviews)); "Good work from home program." ((in 336 reviews)); "The pay is good and for the most part you can catch on quickly and do ok." ((in 227 reviews)); "The people I worked with were great and I still have relationships with many of them" ((in 179 reviews)); "Good work life balance and flexible" ((in 175 reviews))

What are the cons of working at Aetna according to real employee reviews?

"Poor management with high turnover rates" ((in 204 reviews)); "Lack and poor training." ((in 91 reviews)); "Almost zero feedback and support when Case Managers have legitimate and timely questions; we're left to fend for ourselves" ((in 76 reviews)); "Frequent layoffs" ((in 70 reviews)); "Upper management is poor." ((in 50 reviews))

What are employees saying about Aetna layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aetna layoffs and their outlook for job security at Aetna in 2026.

What are the top reviewed Aetna locations?

Hartford , Phoenix , Blue Bell , Chicago , New York , Houston , Atlanta , Fresno , Arlington , Jacksonville , New Albany , San Antonio , Tampa , High Point , Pittsburgh , Dallas , Philadelphia , Franklin , Orlando , Plantation , Saint Louis , Columbus , Harrisburg , Allentown , Denver , Los Angeles , Scottsdale , Austin , San Diego , Middletown

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Aetna

Acquired by CVS Health

Aetna reviews

3.4

60% would recommend to a friend

(4,147 total reviews)

David Joyner

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

Aetna has an employee rating of 3.4 out of 5 stars, based on 4,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aetna employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jun 12, 2008

Do you want to work for a health insurer with below par standards and benefits for the non-management population?

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

None, I would not recommend Aetna as a employer of choice.

Cons

In the five years in this position the highest merit increase received has been 1% with a overall scorecard rating of 4 out of 5. The gap between management and the non-management population in salary continues to grow. A person should never be appointed to a managerial position if his or her vision focuses on people's weaknesses rather than on their strengths. The aetna's middle layer managers tend to focus on what people cannot do, but never sees anything they can do, that will undermine the spirit of the organization and the senior management's initiatives and objectives that's a huge downside for this organization.

3.0

Jun 12, 2008

Good but needs improvement

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

401k and relatively good job security

Cons

Outsourcing!! High cost of benefits. Budget restrictions to help 'save' the company money.

5.0

Jun 11, 2008

Aetna is a fantastic place to work!

Senior underwriting consultant

Recommend

CEO approval

Business Outlook

Pros

My experience at Aetna has been very good. We have great benefits including good health care selections and excellent paid time off. Management is given the tools it needs to make life great for all employees, and they use those tools generously whenever possible. My coworkers and I like each other, management, and our work environment, and we are encouraged to maintain a healthy work-life balance. Management is always trying to make our time in the office better, evidenced by frequent dress-down holidays (not just on Fridays!), departmental social get-togethers (picnic, tailgating party, holiday party), and team outings (bowling, lunch). We function as one big happy family!

Cons

It is difficult to think of a downside because I really do love my job, except maybe the fact that we're distanced from senior management (located in Hartford, CT).

Viewing 4144 - 4146 of 4,147 Reviews

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Do you want to work for a health insurer with below par standards and benefits for the non-management population?

Good but needs improvement

Aetna is a fantastic place to work!

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