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Aetna reviews

3.4

60% would recommend to a friend

(4,147 total reviews)

David Joyner

Not enough data to show CEO approval

56% positive business outlook

Aetna has an employee rating of 3.4 out of 5 stars, based on 4,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aetna employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home Generous PTO after 3 years, plus 2 floating holidays 5% 401k Match,, we used to have 6%

Cons

High deductible plans are the only option for health insurance Very limited career growth opportunities if you want to move up Limited social interaction/exposure Benefits getting cut back every year for the last several years

2.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Above average salary in the industry

Cons

Leaders claim to use analytics to promote member behavior changes for better health. However, they only care about cost savings for the company, sometimes even at the cost of members. Most of the analysis are based on unrealistic assumptions and are done with inrigorous methods. Managers have some ideas about actions member can take for which they believe will bring cost savings for the company. Then data scientist are expected to find evidence from data. If you cannot find it, you are screwed. If you find evidence, even with unsound analysis, you will be promoted. Managers really don't care about the correctness of your methods, as long as your result can help them meet their KPI. So you are encouraged to manipulate data in some ways that will meet the goals instead of respecting the truth. In such an organization, data scientists are really data artists. How can you expect to learn new skills besides ppt ? Leaders always boast their teams bring hundreds of millions savings for the company, and when they find the bubbles are about to burst, they will leave.

1.0
May 21, 2018

Case manager

Recommend
CEO approval
Business Outlook

Pros

The other case managers are nice to work with, but the turnover is high, so that doesn’t matter. There is a good tuition reimbursement and benefit perks but you’ll never know about it because it requires you to dig through layers and layers of webpages with no direction and no time to figure it out.

Cons

The supervisors and managers are not well trained in leadership and management and take on more of a dictator role with their employees. They listen to every call you make and even when you think you have crossed your T’s and dotted your i’s, they are going to criticize you, and hold a meeting about it, which means there goes your lunch. The criticism is not constructive. You are simply never good enough. They do a great job breaking you down but never build you back up. They overload you with work and create chaos with requiring licensure in 50 states, but do absolutely nothing to help make the process easier. By the way, none of the sups or mgrs are required to get multistate licensure. This is more than a 40, 50 + hour work week. They take advantage of their employees and drain them emotionally. Many of the sups and mgrs do not have bachelors degrees, let alone a masters. The company right now has a good reimbursement for tuition but the managers, if they know about it, don’t promote it and are against it. They have to sign off on it and make it quite difficult. They make a big deal about numbers and productivity and expect you to meet them but they are ultimately in control of your numbers. It is not a good job if you have a family. Of course almost every nurse that walks in the door has done the backbreaking work of floor nursing and doesn’t want to go back to that, and so they hear potential to work from home, and think it’s so great, but by the time they get to the point that they may be able to work from home, they don’t even want to be there and quit! Awful company to work for and now I know why insurance cost so much. Aetna wastes so much time on training and restraining because the turnover is high, and they spend a ridiculous amount of money on multistate licensure that has no baring on the quality of a nurse. The administrative assistant is so self absorbed and more focused on her gym time than she is with helping the new hires get situated. Training is a unorganized and unrelated to the job. Don’t waste your time and energy with this job!

Viewing 22 - 24 of 4,147 Reviews

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