1y
Thanks for taking the time to share your experience. I appreciate the contributions you made during your time at Affinity and the thoughtfulness behind your feedback.
Since your departure, we’ve made several important updates across the GTM organization. Regarding the SEs, we’ve added both capacity and leadership to better support AEs and the broader sales motion. This has improved how we partner on demos, technical validation, and solution alignment — enabling AEs to stay focused on strategic selling.
We’ve also updated our comp plans to ensure clear alignment between how AEs contribute and how they’re rewarded.
As for the Strategic AE role, our roadmap and focus on the Strategic segment has rapidly progressed since you left Affinity. It’s been validated through direct conversations with many of our largest customers — including 1:1 discussions with ~30 accounts and presentations to another 50 . Feedback has been consistently strong, and the internal NPS for roadmap alignment (scored by the entire company) came in at 44. There’s still work to do, but it’s a clear signal of confidence in our direction and how we’re addressing customer needs.
Thanks again for your feedback — wishing you continued success in your future. - Jeff Poczatek, SVP Global Sales