AfterShip reviews

3.9

79% would recommend to a friend

(119 total reviews)

Teddy Chan

85% approve of CEO

76% positive business outlook

AfterShip has an employee rating of 3.9 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AfterShip employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

119 reviews
1.0
Mar 25, 2017

Trial and Error

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, friendly colleagues, major reason why people stick around Good office space

Cons

Trial and error approach to management, without a long-term product vision. Teams are formed and broken up repeatedly. Trial and error approach to hiring, the company repeatedly hires people and employees during their probation period. Even passing the probation period is no guarantee, as management changes their approach every few months. Employee viewpoints are hardly ever regarded and the product development process is run like a factory. Quality is repeatedly neglected and all prioritization is put towards delivery. A single day delay in delivery to meet an internal deadline for any reason is deemed unacceptable. This does not work for software development. Those who work directly with management are treated very poorly.

avatar
AfterShip Response
8y
Thank you for your feedback. We have brought onboard Head of People (HR) who is working closely with Head of Engineering to update our recruitment processes and have put in additional resources towards retention and sustainable recruitment. Quality and employee satisfaction are important to us. We have collected a lot of feedback, implemented some quick-wins and looking forward to continuously improving. We have invested heavily in adopting and running scrum methodologies which means we work as a team and are able to plan ahead, everyone contributes towards sprint planning, meeting sprint goals and delivering every 2 weeks - priorities, timeline and deliverables are determined by the team members themselves so that expectations are managed as best as possible from the beginning. This also encourages closer collaboration between team members, for example, engineers working very closely with designers as well as product owners. We have also grown our leadership team to cater the needs of our ~50 staff members across different locations. For example, the leadership team now includes Product Owners, Head of Engineering, Head of People (HR) and Scrum Master (to name a few).
2.0
Jan 26, 2017

software factory

Recommend
CEO approval
Business Outlook

Pros

Founders are very nice people and outside of professional space it is a pleasure to interact with them. Office has a good atmosphere, people are very friendly, it is easy to make friends in AfterShip, which is an important factor for people who come from abroad to join the company.

Cons

Lack of mentoring. This company does not have an experienced senior, an expert who could be a mentor and share his skills. In AfterShip technical objectives are at the bottom of the priority list. Top priority is new product’s MVP or the ‘just-make-it-work’ objectives. Software engineers that want to explore more intuitive approaches that require a bit more time, are often shut down. Last thing, blame culture - every quarter review founders admitted the blame culture problem, which stem from them. As long as I was working in AfterShip it was noticeable and unresolved.

avatar
AfterShip Response
8y
Thank you for your feedback. We have adopted scrum methodologies which means we work as a team and are able to plan ahead, everyone contributes towards sprint planning, meeting sprint goals and delivering every 2 weeks - priorities, timeline and deliverables are determined by the team members themselves so that expectations are managed as best as possible from the beginning. This also encourages closer collaboration between team members, for example, engineers working very closely with designers as well as product owners towards common goals. We have also grown our leadership team to cater the needs of our ~50 staff members across different locations. For example, the leadership team now includes Product Owners, Head of Engineering, Head of People (HR) and Scrum Master (to name a few) to promote transparency and closer collaboration. We are promoting learning and development as well as knowledge sharing initiatives to encourage coaching and organic growth from within AfterShip.
1.0
Nov 3, 2022

Run away...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work Above average pay

Cons

The company founders are proud of their burnout culture. Expected to work 12 hours a day 6 days a week. (Google "996" and you'll understand)

Viewing 19 - 21 of 119 Reviews

Glassdoor has 124 AfterShip reviews submitted anonymously by AfterShip employees. Read employee reviews and ratings on Glassdoor to decide if AfterShip is right for you.