Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 60 reviews)); "Good pay and benefits, work from home" ((in 49 reviews)); "The people here are great and it really starts from the top." ((in 45 reviews)); "benefits were good and until the merger hours were unlimited" ((in 41 reviews)); "The work life balance was good" ((in 16 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 41 reviews)); "Fire the good supervisors" ((in 17 reviews)); "not all the supvs are bad managers." ((in 13 reviews)); "Petty, Micromanagement, favoritism, lack of vision" ((in 13 reviews)); "Long hours, politics, mis" ((in 10 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

Skip to content Skip to footer

Notifications

Agero

Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

1.0

Jan 24, 2021

Terrible

Customer service

Recommend

CEO approval

Business Outlook

Pros

Sometimes they would buy you lunch.

Cons

Everything about the job is awful

Agero Response

It sounds like the role of an Agero agent just wanted the role for you. If you'd like to chat further with our human resources team, please email recruiting@agero.com and we'll get you to the right contact.

2.0

Jan 22, 2021

Difficult

Alert operations analyst

Recommend

CEO approval

Business Outlook

Pros

Decent pay, very good co-workers

Cons

Bad for your mental health. They expect you to work on everything as fast as humanly possible and if you can't meet metrics you just get put on endless warnings which take away your opportunity to use the PTO you accrued

4.0

Jan 20, 2021

Good Company

Programming

Recommend

CEO approval

Business Outlook

Pros

The focus on work/life balance

Cons

Better training outline for new hires.

Agero Response

Thank you for the feedback. We are proud of our months long training but we know we can always get better. We'd welcome your input to the overall dialogue around how we can get better - I would strongly encourage you to message your supervisor or a member of the HR team to set up a chat. We'd love to hear from you!

Viewing 442 - 444 of 719 Reviews

Jobs at Agero

Corporate Strategy Associate

Lead Data Analyst (Network)

Instructional Designer

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Agero reviews FAQs

Related searches: Agero jobs | Agero salaries | Agero benefits | Agero interviews

Reviews Agero reviews

Agero

Agero reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible

Difficult

Good Company

Jobs at Agero

Agero reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Agero reviews FAQs

Jobs at Agero