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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      720 reviews
      2.0
      Jul 21, 2015

      Sales Rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay your for training, and overall decent hourly pay rates

      Cons

      Managers not willing to be flexible with schedule needs, most new hires are put on nights without option

      3.0
      Jul 6, 2015

      Could be so much better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of budget money is utilized to provide the extras (food, etc) for the call center staff. With the exception of the call center staff, work/life balance was certainly attainable. Easy job to coast in....

      Cons

      High benefits costs for people with low salaries and small amounts of employees actually take the benefits because they can't afford them. It's a very process oriented culture which is frustrating for creative types - not much changes there. Management is heavily involved in the littlest of decisions. Very little focus on retaining employees and proactive planning.

      5.0
      Jun 29, 2015

      BEST JOB I'VE EVER HAD

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are amazing, guaranteed 40 hours a week, plenty of overtime and incentives to average $30,000 a year. My site really cares about it's agents. They'll work with you and fight to keep you on as an agent as long as you do your job well and put in the effort. You have opportunities through the year to receive cash prizes, gift cards, special schedules. I have found that as long as you communicate with your management team they'll do their best to accommodate your needs. 4 months of training you become very knowledgeable and you're never on your own. The company works off of a points system 7 points vs a 3 strikes your out. I was ill for a week and was able to cluster the 7 points I would have had into 1. My advice to any employee is SAVE YOUR DR'S NOTES. This is of course a very goal and performance driven company but is it why we are one of the best and largest Agencies of our industry. You want to move up in the Company no problem. Plenty of opportunities for promotion, they PROMOTE from WITHIN before they search outside of the company for resources.

      Cons

      No complaints at this time

      Viewing 667 - 669 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.