Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
4.0
Jun 28, 2015

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very family oriented business to work for

Cons

Can't find any right now. Fun

2.0
Jun 20, 2015
Recommend
CEO approval
Business Outlook

Pros

PTO when it's available can be beneficial. The overtime is plentiful, and free coffee. You can move to different departments when there are openings, and there's always something for you to look into

Cons

Like previously, overtime is so plentiful- it becomes inconveniently mandatory. You sign up for overtime and they throw more onto your schedule with very short notice. They expect you to be like robots- perfect scorecards, emotionless,and able to take continuous abuse without breaking down. Have an emergency? Here's a written warning or a final to add-on to your stresses. You can move around to distant projects BUT most times they just throw you around expecting perfection immediately. Customers are one thing, but their contracted vendors are another. Rude, arrogant, and most are never available though they are nearby. Chest pains at your desk? Ask security for a Tylenol. Honestly, this job is good for a short time, but long term has negative effects on your emotions, mental state, and actual physical health.

4.0
Jun 18, 2015

Overall a good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Agero had a lot of opportunities to move up within the call floor and become supervisors or go in to specialty teams.

Cons

Sometimes they are too metrics driven, it can be hard meet the scorecard goals at times.

Viewing 670 - 672 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.