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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      720 reviews
      3.0
      Jul 10, 2013

      Great job if you are able to avoid or handle frustration well

      Response agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay compared to other entry level jobs in the area Professional and comfortable environment Opportunities for advancement Good coaching/mentoring program

      Cons

      Very high expectations and it is a trhreat to your job if you don't meet them Calls can be very stressful and frustrating depending on the customer

      5.0
      Apr 14, 2013

      Awesome company

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment with knowledgeable and for the most part fun people. You have the chance to grow and learn there. I sometimes compared it to getting paid to go to college.

      Cons

      I don't really have a downside to speak of... if there is anything to say Agero has much of what you see at any company. That's people for ya.

      3.0
      Jan 30, 2013

      Good Company Many Issues with Senior Management

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small company atmosphere, decent benefits, flexible/casual working environment.

      Cons

      Standard ineffectual senior management staff that is stuck in the old paradigms attempting to fix the old problems. Managers and directors are promoted based on their ability to fight fires and handle political challenges not based on their abilities to prevent fires or actually accomplish work. They’re good people they just don’t understand that executives aren’t hired because they have all the answers but to find the right people that do. Not a bad place to work but don’t expect to accomplish great things.

      Viewing 682 - 684 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.