Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 60 reviews)); "Good pay and benefits, work from home" ((in 49 reviews)); "The people here are great and it really starts from the top." ((in 45 reviews)); "benefits were good and until the merger hours were unlimited" ((in 41 reviews)); "The work life balance was good" ((in 16 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 41 reviews)); "Fire the good supervisors" ((in 17 reviews)); "not all the supvs are bad managers." ((in 13 reviews)); "Petty, Micromanagement, favoritism, lack of vision" ((in 13 reviews)); "Long hours, politics, mis" ((in 10 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

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Agero

Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

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Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews

5.0

Apr 21, 2022

Agero Cross Country

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing management, many work incentives, give always and great benefits.

Cons

Break times could be a little longer.

Agero Response

Thank you for the feedback and welcome to Agero!

5.0

Apr 15, 2022

good place to work

Analyst

Recommend

CEO approval

Business Outlook

Pros

Equitable pay and benefits. Good culture

Cons

sometimes have to ask where to find specific job information

1.0

Apr 13, 2022

They don’t value there employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have a wide variety of schedules

Cons

They have a high turn over rate

Viewing 259 - 261 of 719 Reviews

Jobs at Agero

Corporate Strategy Associate

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

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Agero Cross Country

good place to work

They don’t value there employees

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