Agoda reviews

3.9

76% would recommend to a friend

(2,919 total reviews)
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Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good health insurance, nice computer equipment. Beautiful building and atmosphere. Great office manager. Hour break and 2 15 minutes. Couches for naps.

Cons

First you have to pay monthly to park at the mall across the street. The hours are long and employees are expected to work weekends and all holidays. Management is very poor - when you’re in training they tell you to take your time and that your stats don’t matter but that is a LIE. Everything counts from the moment you leave training (which is all over the place) and hit the floor. Most customers can barely speak English and the headsets are garbage. Immature, high school minded coworkers who gossip and talk trash about anyone. It’s almost completely impossible to stay under the radar and have people leave you alone. So many nosy, older ladies that need to mind their business and not anyone else’s. People hang out outside of work but honestly, I’ll pass. If they hire again, apply at your own risk. The first red flag is that they barely interview you before giving you an offer.

5.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Agoda is a face pace company that have grown up from private company to become big corporation. The company treat employees well above standard. I had a great chance to worked for them for 9 years with couple chances to relocation. The company especially executive team had treated employees fairly regardless of who you are and which level. It is a great place to work, a lot of opportunities and great environment.

Cons

With face pace, sometime directions change too often even for better but It became a little of distractions.

4.0
Aug 4, 2015

Fast growing, fast paced with good relocation opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For self-starters there are great opportunities for advancement in the New York office which the company is investing a lot in. Agoda also has a global mobility program so if you perform well and want to move to another country it is encouraged. Other pro's - Annual performance based bonus - 401k plan match - Good health and dental coverage - GREAT office location and amenities - Sociable and fun team

Cons

As a fast growing company the culture is very "start up". You won't find lots of procedures and policies like more established companies - that isn't for everyone. Systems and general focus change regularly so you need to be willing to adapt to change and think on the fly.

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Agoda Response
9y
Hi and thanks for taking the time to provide feedback on your experience. Since the date of your review, we’ve taken a few steps to address some of your concerns, including building a stronger learning & development culture (with an online learning portal, locally delivered workshops, and manager programs), and having our senior leadership team commit to more frequent communications so that people feel engaged in the big picture (via Town Halls, monthly updates and onsite visits). You’re right that our company is experiencing fast growth, and as we grow we’ll continue to invest in finding better ways of doing things. Hope you’ll come stay with us for the ride!
Viewing 28 - 30 of 2,919 Reviews

Glassdoor has 3,268 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.