Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (162) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 156 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 90 reviews)); "Great working environment" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "No career path to speak of" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

Agoda reviews

3.9

76% would recommend to a friend

(2,920 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Mar 18, 2022

Challenging rote work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Learn how to manage and adapt to fast paced work and sudden procedural changes

Cons

Extremely high demands and touchpoints, must ask for permission to go toilet during work hours (you are generally not allowed to leVe your seat) and constantly being monitored

5.0

Apr 18, 2017

Senior International Technical Recruiter

Senior international technical recruiter

Recommend

CEO approval

Business Outlook

Pros

The people are so helpful, positive, supportive and diverse! The Agoda travel planning products are so user friendly and continues to thrive to be even better. I appreciate a face-paced company that puts its employees first and has a goal for continued improvement for its customers as well as minimizing the bureaucracy in the workplace. This is a company that truly appreciates a diverse workforce and empowers us to do our jobs to the best of our ability.

Cons

Nothing to speak of at this point.

1.0

Mar 2, 2024

Nor a company I recommend working at

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

travel perks, nice offices, work flexibility, good vision from senior leadership

Cons

bad middle management, awful hours,

Viewing 43 - 45 of 2,920 Reviews

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Jobs at Agoda

Principal HR Business Partner (New York City)

Senior Director, Strategic Partnerships (New York)

Principal HR Business Partner (Chicago)

Senior Director, Strategic Partnerships (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Agoda

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Challenging rote work

Senior International Technical Recruiter

Nor a company I recommend working at

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