Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (162) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 156 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 90 reviews)); "Great working environment" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "No career path to speak of" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

Agoda reviews

3.9

76% would recommend to a friend

(2,920 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,920 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

2.0

Feb 22, 2024

Slow career progression vs similar companies

Business development manager

Recommend

CEO approval

Business Outlook

Pros

- Certain benefits are good (health insurance, PTO, work/life balance) - International company so lots of relocation options - Generally, smart and nice colleagues

Cons

- Little to no chances to get promoted - Lack of investment in training compared to similar companies (every training is given by other Agoda employees, rarely to never to they hire external trainers) - A lot depends on your manager: whether you get promoted, how much visibility you'll get within the organization. You can be the best performer, but from what I have seen, that's not very important

5.0

Feb 3, 2022

They truly care

Market manager

Recommend

CEO approval

Business Outlook

Pros

Great access to data dashboards, good benefits, affordable healthcare, clear goals, open door/approachable leadership, all cultures appreciated and supported.

Cons

Aggressive targets, fast paced, leans too much on employees with active portfolios to participate in extra-curricular activities (IE: experiments, trainings, etc.). Training team doesn’t seem to actually train new hires, or make nee hire trainings - they lean on existing employees with active portfolios to do so - without reducing KPI targets or other workload.

Agoda Response

4y

Thank you for taking the time out to review us. We appreciate the information you've provided, it will definitely help us improve Agoda.

4.0

Jan 27, 2022

Extremely bright group of professionals

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, great people and the company takes interests in developing you personally and professional.

Cons

Stressful KPIs and structure .. never felt like any win was good enough. Also, was tired to telling hotels I was sorry for breaking their trust and displaying rates incorrectly.

Viewing 49 - 51 of 2,920 Reviews

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Principal Counsel, Employment & Corporate — North America (RTI / B2B Division)

Agoda

Agoda reviews

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Slow career progression vs similar companies

They truly care

Extremely bright group of professionals

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