Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 195 reviews)); "Benefit and work life balance is good" ((in 155 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 152 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews)); "Great team and atmosphere in the team" ((in 75 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "No career path to speak of" ((in 21 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Too much work politics and favoritism." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,922 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 6, 2019

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management listens and makes changes immediately overtime offered almost all the time easy customers to deal with training was great systems are easy to use

Cons

Policy and procedures change on a weekly basis. you have to keep up with memos to make sure you know the latest information

5.0

Feb 23, 2019

Nice Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

bonus easy laid back attire Give you and idea of the back end of hospitality

Cons

closing its site in providence working most of the day

4.0

Feb 17, 2017

A great organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Upbeat, like-minded individuals, energetic team.

Cons

Not sure if there's room to grow for everyone.

Viewing 70 - 72 of 2,922 Reviews

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Jobs at Agoda

Principal Counsel, Employment & Corporate — North America (RTI / B2B Division)

Principal HR Business Partner (New York City)

Senior Director, Strategic Partnerships (Chicago)

Senior Director, Strategic Partnerships (New York)

Principal HR Business Partner (Chicago)

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