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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      76% would recommend to a friend

      (2,918 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 12, 2020

      Poor leadership and lacking strategy

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great coworkers -The work isn’t difficult, but it IS tedious and the same thing day in, day out. You basically have to be willing to grind. -No micromanagement (from my manager, at least, but I know that’s not true for others. One manager should stop making their direct reports put every single meeting they have on their calendar. That’s absurd) -We had a summit in Cancun before Covid hit -Pay isn’t the best, but it’s also not the worst by a long shot I’d recommend working here, but only to someone who can go with the flow and not get stressed out by things outside of their control. If you get frustrated easily or are very ‘that’s not fair’ oriented, this is not the place for you.

      Cons

      -Poor leadership that lacks transparency -Expects constant growth while making it harder to hit KPIs every quarter -Measures growth by internal, made up numbers rather than by revenue or other key business metrics -Almost 0% chance of career advancement -You often wonder what people in other departments even do, especially if they’re in a leadership position -Archaic technology is the truth -Lack of support for North America from headquarters (Bangkok) -Years behind larger competitors in terms of partner technology and programs -Do not care much about business ethics and doing the right thing for partners/customers

      avatar
      Agoda Response
      5y
      Sorry to hear that you've not had the best experience at Agoda, though thank you for taking out the time to write a review. Total transparency and strict business ethics are foundational to our culture of integrity, and we encourage everyone to practice it at all times. There would have been instances when you didn't have complete visibility on other departments' work, and we recognize that. To solve this, we are planning more Town Halls and AMAs within departments. At Agoda, people are the backbone of everything we do, and all their questions – without any prejudice – matter to us. We take this seriously and will work hard to close the gaps. That said, we love that you found great co-workers in Agodans – it’s extremely important for us and it brings us great joy to hear it from you. Again, thank you for taking out the time to write a review. Your feedback is valuable to us. All the best! - People Team at Agoda​
      1.0
      Oct 9, 2017

      Politics and Poor Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented, hardworking employees, none of which are management.

      Cons

      - Employees are severely underpaid - No respect for personal time whatsoever - Micromanagement across all teams - Politics, politics, politics - High turnover due to limited room for growth, low pay - Branching off of limited room for growth - empty promises are made for promotions and merit increases (constantly) - Very little transparency - Initiatives and priorities change too fast with little warning and little organization - Cheap to the point of embarrassment - Disorganized - Terribly on boarding process for new hires - Discouraging atmosphere - Unrealistic expectations - Poor annual review process - Poor change management initiatives - Little structure around career development

      Viewing 16 - 18 of 2,918 Reviews
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      Glassdoor has 3,267 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.