Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 271 reviews)); "People are great in general" ((in 182 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 158 reviews)); "Good pay even at entry level for the customer service" ((in 86 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 69 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,922 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

3K reviews

5.0

Jan 10, 2017

Global Support Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Considering the size of the company it has a very close knit feel.

Cons

Haven't encountered anything I would consider a con as yet.

4.0

Jan 9, 2017

Agoda.com

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

good coworkers, many team building events, nice office in good location

Cons

As a seniour agent salary lever was way below of the new ones.

4.0

Jan 4, 2017

Customer Experience Group

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Lively bunch of young professionals who are dedicated and equipped with a host of skills that are delivered with finesse.

Cons

Not much benefits but the base pay and allowance makes up for it. As well as highest discounted rate for parking.

Viewing 2806 - 2808 of 2,922 Reviews

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Jobs at Agoda

Principal HR Business Partner (New York City)

Senior Director, Strategic Partnerships (New York)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Global Support Engineer

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Customer Experience Group

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