Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 272 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 148 reviews)); "good pay and allowance on monthly basis" ((in 96 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 21 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 11 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,922 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,922 reviews)

Ratings by demographic groups

Race / Ethnicity

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Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Mar 18, 2019

Customer service experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good salaries

Cons

Heavy call flow and must time more time even after work

4.0

Mar 16, 2019

Great company, lots of opportunities for career growth

Product manager

Recommend

CEO approval

Business Outlook

Pros

Moving fast, ownership for whoever wants

Cons

Employees perks are a bit lacking

5.0

Mar 4, 2019

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits for staffs

Cons

toilet breaks are timed which is 5 mins

Viewing 2827 - 2829 of 2,922 Reviews

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Jobs at Agoda

Senior Director, Strategic Partnerships (New York)

Senior Director, Strategic Partnerships (Chicago)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

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Agoda reviews

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Great company, lots of opportunities for career growth

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