Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 156 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 90 reviews)); "Great working environment" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "No career path to speak of" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,919 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Aug 1, 2017

customer care specialist

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

All good, very positve experience.

Cons

No cons at all, I can´t see any one.

4.0

Jul 27, 2017

Assistant Market Manager

Assistant marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good Team work and clear aim

Cons

too many target at one time

4.0

Jul 12, 2017

moderate experience at agoda

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good opportunities to grow in this business

Cons

problems that has been escalated to management takes a long time and sometimes cannot be solved.

Viewing 2872 - 2874 of 2,919 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal Counsel, Employment & Corporate — North America (RTI / B2B Division)

Principal HR Business Partner (New York City)

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customer care specialist

Assistant Market Manager

moderate experience at agoda

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