Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 156 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 90 reviews)); "Great working environment" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "No career path to speak of" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

Agoda reviews

3.9

76% would recommend to a friend

(2,919 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,919 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Jun 21, 2015

Customer support specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Living in bangkok, friendly colleagues well major thing is only living in bangkok thats all..... .... ..... ..... .....

Cons

Vertical management structure. They say they are always open to get opinion feedback. When it comes to reality there is mutual communication only one way communication

1.0

Jun 17, 2015

Only 3 Things to Master - Suckle Up to Your Management, Drink on Friday Nights, Power Point Skills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reputable company in Thailand, stock options if you are higher management, if you can master the 3 things in Title, you will have incredible career growth opportunity

Cons

Lack long term vision, only copies what their sister company Booking.com does, full of egotistic people who cannot make the difference between an apple and a pear. Always having meetings but no solutions, lack innovative mindset, lack humble spirits as, ironical is one of their company value (Agoda DNA) If you are offered a position at Agoda, +20% to that to counter because they pay under market average.

3.0

May 29, 2015

Local staff got paid less

Market administrator

Recommend

CEO approval

Business Outlook

Pros

International environment Nice office Well known company for online hotel platform

Cons

less salary for local staff

Viewing 2884 - 2886 of 2,919 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal Counsel, Employment & Corporate — North America (RTI / B2B Division)

Principal HR Business Partner (New York City)

Agoda

Agoda reviews

Company ratings over time

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Reviews by job title

Customer support specialist

Only 3 Things to Master - Suckle Up to Your Management, Drink on Friday Nights, Power Point Skills

Local staff got paid less

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