Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 184 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 168 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good pay and bonus." ((in 90 reviews)); "Great team and atmosphere in the team" ((in 74 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "No career opportunities for the future" ((in 24 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path" ((in 18 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,918 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,918 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Oct 17, 2015

Customer support specialist

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Very flexible management & very supportive team leaders

Cons

nothing to say as overall was good

3.0

Aug 20, 2015

Good people attitude

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good workplace, people attitude is good

Cons

Career opportunity limitation only open for some group peole

5.0

Jul 29, 2015

customer services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

dealing with customers by calling on the phone

Cons

solving problems for the customers

Viewing 2905 - 2907 of 2,918 Reviews

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Jobs at Agoda

Principal HR Business Partner (New York City)

Principal HR Business Partner (Chicago)

Senior Director, Strategic Partnerships (New York)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Director, Strategic Partnerships (Chicago)

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