Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 21, 2014

Disorganized chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing food, resource enriched regarding hardware. The co founders and CEO appear to actually care about the company, but unfortunately are blinded by the "big" tech crunch feature.

Cons

Terrible management across various departments. No pathway available for success. EVERYONE IN CX are underpaid and over worked. I've seen really REALLY good people quit or strangely fired from the company. The IT team is a nuthouse with an exception of the two people who don't work there anymore. Such a disappointment.

1.0
Dec 24, 2016

Poor and ineffective management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good healthy food - Superbly designed office space, esp. conference rooms

Cons

- Inexperienced and clueless managers who rarely spent any time understanding employee's career path, projects, etc. and jumped to conclusions without fully investigating issues - Random project prioritization again stemming from poor management - Constant visitors, randomly taking pics and shooting videos, standups in the aisle makes really difficult for people to focus on their work - The company keeps talking about culture but rarely seems to investigate employee happiness and satisfaction.

2.0
Feb 28, 2015

Not what you think

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Because the pros are posted high and above... First - look at the dates of the last reviews. All around the same dates = They were brigades. I have proof. Very questionable. Looks good on a resume in certain cities. Free food if you're in San Francisco, Portland Oregon or Dublin Ire.

Cons

Talent (HR) department cannot seem to get their stories straight. Ever. Include inflexible in every circumstance. Founders are disconnected and then...

Viewing 34 - 36 of 2,378 Reviews

Glassdoor has 3,262 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.