Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,378 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Mar 7, 2016

Beware

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good perks, medical benefits, meal program.

Cons

Extremely inexperienced management and leadership. Some teams work at a highly dysfunctional level and very inefficiently. Hardly any career path or growth opportunities. Management/leadership are highly averse to employees speaking up about any issues or inefficiencies (at least on certain teams), so you're better off staying quiet and keeping your head down or you will face negative repercussions. Tons of nepotism. A bit cult-like. Consistently fast paced, tons of competing and changing priorities, tough work/life balance. If you're looking for career growth, recognition for strong contribution, work/life balance and to be treated on an equal level regardless of your gender, this is not your place.

1.0

Dec 29, 2014

Left Apple for an opportunity to lose my job over nothing.

Trust and safety investigator

Recommend

CEO approval

Business Outlook

Pros

- Food - Some of the people - Benefits - Travel options - Exciting business concepts - Trying to change how people interact when they travel

Cons

- I am very let down with my experience, I went through 6 interviews and left Apple to work here. I was really looking forward to being a part of something I believed in. I'll admit I was struggling, but I thought I would be given the benefit to improve my self.... Nope..... - Management is under a lot of stress to produce results, this creates an environment where employees are constantly under scrutiny and numbers results. - Lost my job over a bureaucratic mis-understanding, no discussion just let go. - Worked to try and bring a culture of open communication. I don't work there any more.

1.0

Dec 7, 2016

Feeling insecure all the time

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The company is still growing very fast.

Cons

The company is very very political due to the way it evaluates its employee performance. The management is not putting much thought into the overall employee experience of the company.

Viewing 37 - 39 of 2,378 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Airbnb

Airbnb reviews

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Beware

Left Apple for an opportunity to lose my job over nothing.

Feeling insecure all the time

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