Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jun 11, 2017
Recommend
CEO approval
Business Outlook

Pros

- They're doing a great job at bringing in engineering talent to shore up their infrastructure. Over the last 6 months, they've brought in top talent from companies like Facebook, LinkedIn, Twitter, and Google. It really shows when you see what's planned for the next year. - Some great tooling. The development environments leave something to be desired, but their core infrastructure (esp. some of the backend services) is really impressive. Tons of companies in SV are using many of the tools Airbnb has open sourced and this is only a fraction of what's been built. - They're aware of technical debt. Current stack is very ruby heavy and monolithic and they're migrating to well-defined java/scala microservices which is great. - Very little red tape to actually deploying code. - The culture is a thing. If you're a "gilfoyle" you'll probably hate it here. Thankfully, they do a good job at bringing in people that actually want to be there and care about the product. - Food is amazing. Better than Facebook. Also great benefits and fantastic compensation if you're on the more experienced side. - Massive potential. The exec team is focusing on the right projects to get to a point where we can IPO. We're not quite there yet, but it's an exciting time to be here. - They actually care about their customers. - Brand new hardware - Epic office. This place is an interior design marvel. - Health insurance, etc. are excellent. - You can pick your team as an engineer! This leads to better chemistry and keeps all teams focused on making themselves appealing.

Cons

- Last year or so they promoted some people to management that really need more training. So on some teams, you're not going to have a great time. - If you're not an engineer, YMMV. I've heard the food team, facilities, etc. is largely being phased out for contractors. - Tiny 401k match. But this should probably change when they IPO. - You really have to carve out your own path here. If you want a clear progression this is not the place for you.

2.0
Nov 16, 2016

Very easy to get lost in company's chaos.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-- A great business model -- Excellent brand -- Talented individuals -- Soft culture -- Great design team

Cons

-- Mostly inefficient middle and lower management -- Inspite of large and mature teams there is a lack of clear vision and structure for individual teams -- Feedback only means appreciation. There is practically no concept of hard conversations. -- A company could achieve so much more if the management and leaders show more passion, listen to employees and most importantly being 100% transparent on their priorities and vision.

3.0
Sep 16, 2016

Manager makes all the difference

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and environment, the owners care about diversity

Cons

Like anywhere, an inexperienced or incompetent manager will make your life miserable, there are quiet a few here. also cars get broken into all the time and the area is not safe after dark

Viewing 94 - 96 of 2,378 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.