Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 10, 2013

Chaotic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global Concept was really interesting Nathan and Joe are brilliant

Cons

Product is finitely extendable - limited learning potential as the transactional product cannot evolve. Fraternity-style conversations among peers

2.0
Apr 1, 2022
Recommend
CEO approval
Business Outlook

Pros

- There are still some amazing people who work there (for now) - Compensation is solid and the stock is doing well - CTO has really helped improve the technical direction of the company - There are interesting problems to solve - D&I efforts within the company have seemed to improved

Cons

- Since the IPO, the company has shifted to twice yearly release cycles, and they still haven't quite figured out how to do it in a way that doesn't burn out all their employees - Work-life balance is something you have to fight for, not something that's assumed - Management quality is a mixed bag, and there's not consistent training for managers to improve - Currently, all designs have to go through CEO review, which creates a large bottleneck on decision making - Deadlines for projects frequently aren't based on the size of the project, but the desire for an idea to align with an upcoming release - Lots of reorgs, especially when leaders from a different company join

1.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Working with innovative, passionate people

Cons

Leadership, especially director and executive positions, do not listen to anyone regardless of their experience or talent. The company spends way more time on race and diversity training then the actual product, and customer service and the way deadly incidents are handled suffers greatly because of this. The ironic part is, that I have never worked with such a diverse group of people in my entire life. It was great! So why the company spends so much time trying to be a social justice warrior is way beyond anything someone would expect. The bottom line is this: the company does not care at all about safety. Many people who worked there had wonderful ideas that could have truly changed the dynamics there, but the executive levels did not care to hear about it at all, they only care if they make money - not if they make money the right way.

Viewing 97 - 99 of 2,378 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.