Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 25, 2015

Really nice place to belong

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The better company philosophy that I ever seen, great relationships, a lot of good social benefits, good and healthy food, you can bring your dog to the office!

Cons

Work on Saturday or Sunday

5.0

Feb 15, 2015

Been working at Airbnb for over 3 years, and still look forward to my work days!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture is the main thing here. There is strong focus on being employee friendly and encouraging honest communication. This is a company with a heart.

Cons

Being in it's hyper growth phase, things and roles keep on changing constantly, too soon before one can mature in a role But exciting nonetheless.

5.0

Feb 14, 2015

Customer Experience Specialist

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

So many great benefits and an amazing company spirit.

Cons

Working either Sun/Thurs or Tue/Sat. Always one weekend day in CX and TnS, only con.

Viewing 2356 - 2358 of 2,378 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Airbnb

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Really nice place to belong

Been working at Airbnb for over 3 years, and still look forward to my work days!

Customer Experience Specialist

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