Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 13, 2015

No question the best company I have ever worked at.

Manager

Recommend

CEO approval

Business Outlook

Pros

Open and collaborative environment to work. Lots of opportunity for personal development. Super benefits,competitive salaries, bonus, health care, free food, weekly happy hours, social activities. Inclusive workplace that feels like a family. Being humble is an important trait at Airbnb.

Cons

Airbnb is growing rapidly and this presents some challenges that may frustrate. Operating within the tech sector you sometimes come across people who have a sense of entitlement.

5.0

Feb 12, 2015

Amazing culture and mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Airbnb is one of the friendliest and happy places I have worked at. Everyone truly makes you feel welcome whenever you get to see them. They've also brought on some world class talent in senior roles that means we are much more focused on where we are headed in the next few years. I really believe that we can do some great things. Its also nice to work at a place where those hosts and guests in our community really love the brand.

Cons

As with any company growing this size there are still plenty of systems that aren't just in place yet. The company is also getting much larger and so it's easier to walk around and see many faces you don't know. Feels less like a really close family each day. Sometimes you feel like work/life balance doesn't always work.

5.0

Feb 12, 2015

Incredible

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing diverse work environment. Fantastic opportunities for growth. Excellent benefits and perks such as free food, travel coupons, health insurance and you get your birthday off!

Cons

Honestly, do not have any cons. Rapid growth means that the website is constantly going through changes which can be confusing at times but other than that no drawbacks from working here

Viewing 2359 - 2361 of 2,378 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Airbnb

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No question the best company I have ever worked at.

Amazing culture and mission

Incredible

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