Airwallex reviews

3.6

64% would recommend to a friend

(536 total reviews)
avatar

Jack Zhang

68% approve of CEO

74% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
5.0
Sep 5, 2021

Enjoying the ride - lots of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Opportunity to make significant impact (lots of problems, so can take initiative to fix them). + I love my colleagues. There are some really genuinely incredible people here. + Willing to pivot very quickly if something isn't working.

Cons

- Lack of structure and process. This can be really frustrating at times. - Struggle to understand why things happen - e.g. planning for a certain outcome, everyone is aligned, and last minute the project gets pulled. Need more context top down from leadership on our strategy and why things are happening they way they are.

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Airwallex Response
4y
Thank you for your review. We're glad to hear you are 'enjoying the ride' and have strong relationships with your colleagues. We are always working to improve the employee experience and will share your feedback with the Leadership Group.
3.0
Aug 31, 2021

fast moving fintech start up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- amazing diversity amongst colleagues - good culture, nice and friendly HRs - flexible working arrangements - lots of people working remotely - get to work on impactful projects that will shape the business

Cons

- when things move too fast, there is often a lack of documentation which could be frustrating at times

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Airwallex Response
4y
Thank you for sharing your feedback. It's wonderful to read that you are enjoying the working environment and are able to 'make impact' within the business - living our values! We are focused on increasing documentation, refining processes and are working to uplift in this area. Do share any further feedback with your local manager or People Team.
3.0
Aug 28, 2021

The fish stinks from the head down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- high growth business with strong future prospects thanks to its product offering and financial backing - employee share option plan available - global presence - intelligent colleagues to learn from and collaborate with

Cons

- diversity is decreasing as the profile for candidates has become increasingly narrow, and highly elitist - executive leadership lack the know-how to drive real cultural change and waste time and effort focusing on low impact activities - career development is difficult to achieve. If you are not able to consistently execute at 110% or are unwilling to sacrifice your personal life to the extreme hours and demands you will see your career development stall as you are bypassed for future opportunities - lack of clear processes across the business leads to inefficiency and frustration

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Airwallex Response
4y
Thank you for the time taken to write your review. It's positive to see your thoughts on our growth, rewards, and your experiences in a collaborative team at Airwallex. The themes in your feedback will be passed onto our Leadership Group for consideration. Our People Team is focusing on many areas to ensure we continue to improve the employee experience. As we continue to grow, we are always looking for ways to ensure diversity amongst our teams. As a current employee, we welcome your input on these strategies so do reach out to your People Operations Team. We hope to hear from you. Thanks again.
Viewing 433 - 435 of 536 Reviews

Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.