Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Airwallex

      Engaged Employer

      Airwallex reviews

      3.6

      65% would recommend to a friend

      (535 total reviews)
      avatar

      Jack Zhang

      69% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      535 reviews
      1.0
      Sep 16, 2020

      Toxic and mediocre. Please stay away.

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people with good intentions are trying to fix this place but those people have no influence on the direction of the company.

      Cons

      Be careful of the fake 5 star reviews. I suspect these were added by HR or the senior leadership. This is really a Chinese company, not Australian. The majority of the engineering workforce is based in Shanghai. The CTO and other early engineers based in Shanghai have very low standards. They often take shortcuts and leave a mess behind for others clean up. Please do a quick search on LinkedIn before deciding to join Airwallex to see how long on average employees last in this company. I bet it won't look promising. If the above is not enough for you, continue reading: - Toxic culture that's largely dominated by non-technical managers. Engineers are treated second class without a doubt - Uninspiring senior and executive leadership which micro-manages everyone - Company culture is incompatible with western and Australian values - The standard for the engineering practices is the lowest I have seen and I worked for several successful startups in the past. - Because the company is dominated by Chinese work culture, expect to be measured by a standard that you won't like

      avatar
      Airwallex Response
      4y
      Thank you for your feedback. We do not encourage members of the team to falsify reviews on Glassdoor, as this is not in the spirit of what we are trying to achieve as a business. Airwallex is growing rapidly and we acknowledge that there are certainly lots of ways we can improve. We are a team of 1100+ people, across many global locations and we value the input of all team members to foster these improvements. Your feedback is appreciated and will be shared with the Engineering Leadership team so we can learn and improve.
      5.0
      Sep 7, 2020

      Exciting product & collaborative engineering culture.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management proactively engage employees to promote positive collaborative culture Technical excellence Increasingly mature software integration patterns coupled with investment in refurbishing legacy code to ensure technical ambitions are not compromised Meritocracy - not afraid to shuffle organisational structure and promote internally.

      Cons

      Cannot hire fast enough to keep up with our ambitious road map

      4.0
      Aug 24, 2020

      Rapid and positive change

      Support function
      Recommend
      CEO approval
      Business Outlook

      Pros

      - intelligent and supportive colleagues - attractive product and proposition to support future growth - development opportunities - global presence - ambitious, energetic vibe - diverse and passionate leadership - huge improvements with new leadership structures, focus on culture, improved hiring processes - good focus on fun and team communication while working at home

      Cons

      - the pace is challenging, even for those who enjoy it you'll be wishing for an off-switch at times - lots of change in all areas, processes and products change faster than you would imagine possible - there is very little focus on improving the balance for employees, there is flexibility offered but the level of flexiblity is not consistent across teams. For some the expectation is that they will always be on and available

      avatar
      Airwallex Response
      5y
      Thank you for your review. We appreciate your recognition of the improvements made in your time with the business, we don't always get it right but we are always focused on making positive changes and it's great to see that it is having an impact for the team. Your commentary about retention of employees is important and is something we are aware of, a big focus for the coming year is to improve the employee experience so any feedback or support you can offer in driving these improvements is appreciated
      Viewing 478 - 480 of 535 Reviews
      Related searches: Airwallex jobs | Airwallex salaries | Airwallex benefits | Airwallex interviews
      ReviewsAirwallex reviews

      Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.