Alchemer reviews

3.2

44% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
1.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people in the lower levels

Cons

As an employee who has spent considerable time within this organization, I feel compelled to share my experience to inform potential candidates and offer constructive criticism to the leadership team. In short, this company operates under a leadership style that thrives on instilling fear among its employees, resulting in a toxic work environment that stifles growth and innovation. One of the most disheartening aspects of working here is the blatant favoritism displayed by management. If you're not part of the inner circle or in the good graces of higher-ups, you might as well be invisible. Despite putting in the effort and achieving wins, those outside the favored few are left unrecognized and uncelebrated for their accomplishments. This lack of recognition not only demoralizes employees but also undermines morale and motivation across the board. Additionally, the quotas set by this company are often unattainable, creating undue stress and pressure on employees to meet unrealistic expectations. Rather than fostering a culture of support and collaboration, the emphasis is solely on hitting numbers at any cost, regardless of the toll it takes on individual well-being. Overall, the pervasive atmosphere of fear and lack of appreciation make this company a challenging place to thrive. Until there are significant changes in leadership and a genuine commitment to cultivating a positive work environment, I would caution anyone considering employment here to proceed with extreme caution.

5.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great base and incentive pay compared to the market (including much larger SaaS companies). - Leadership has a growth plan and communicates progress effectively in regular company-wide meetings. I admire leadership for taking anonymous comments and questions from staff during these meetings and addressing them with honesty. - Lots of free food. I save a ton on groceries because I get lunch or breakfast at work most days. - Genuine and friendly people who want you to succeed and grow in your career at Alchemer. Many of my coworkers have been at the company for years. - Really good benefits. Can't complain.

Cons

- Office location is not convenient for Denver residents. That said, lots of employees use their lifestyle stipend for an express pass which cuts a good chunk of time off their commute. - This is a fast-growing company and changes can be implemented on short notice. Can be confusing at times.

5.0
Feb 13, 2024

Great place to work with a lot of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture within a growing company. The Customer Experience industry is evolving quickly and Alchemer is in a great position!

Cons

No cons at this point.

Viewing 31 - 33 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.