Alchemer reviews

3.2

44% would recommend to a friend

(161 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

161 reviews
1.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Met several co-workers who are generally friendly and helpful. Open PTO and 401k match.

Cons

Incredible amount of turnover across entire organization - especially managers and Sr. Leadership. I was skeptical of this when I accepted role because I read the reviews and thought…perhaps just a handful of disgruntled employees…There is a trend here that spans years of excessive and constant turnover. Felt like I was sold a particular picture during interview process and actual role starkly different. Have heard this same experience from multiple co-workers when it comes to OTE, hitting targets, opportunities, and actual duties and KPIs. During my time this led to overworked employees with the expectation that you continue to do more without receiving proper support, compensation, appreciation, or recognition. Management generally absent or quitting. But the moment you make a mistake, this will be pointed out to you (not in a constructive way). Product incredibly unstable with multiple outages on a weekly basis. Goals constantly change with extremely conflicting initiatives and focus from quarter to quarter/month-month. Some of the recent overly positive reviews attribute this to employees not being capable of dealing with change or being wrong fit, but I would argue that it’s due to upper management constantly experimenting with new initiatives without proper high level direction and taking employees for granted. Every week there are multiple emails from HR with latest leave. Please be cautious and don’t assume anything. Would never recommend that someone work at this company. It’s an unfortunate experience.

5.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Strong leadership- trustworthy, dependable and reliable 2. Great people to work with that have a heart for service and are team oriented! 3. This is a company dedicated to growth in all ways- they put their money where their mouth is but you have to have some patience. Great things take time to build. 4. Awesome benefits for employees 5. This company truly values wonderful employees. (those that complain on glassdoor weren't necessarily committed to their roles or their team so it's easy for them to throw shade- it's not accurate information). 6. We value our customers and go above and beyond for them.

Cons

This is a growing, evolving startup and if you're not on board for change and you don't have a growth mentality then you'll naturally feel overwhelmed. This is a company that requires drive, focus, and challenges you to grow in your career- this is a huge positive for people that are career driven!

2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun app that is powerful

Cons

Instability issues through application makes for tough customer calls

Viewing 94 - 96 of 161 Reviews

Glassdoor has 166 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.