Alchemer reviews

3.2

45% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
2.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, lots of free food and beer, relaxing work environment. This is about as fun of an atmosphere as you can have for an office. Great place to work if you arent thinking more than a year ahead for your career path. Company tries hard to move forward in the right direction.

Cons

Little to no room for career growth, inexperienced managers who are entirely CEO facing and have no idea what it means to manage a team. Ideas are implemented but never fully thought out resulting in tons of wasted time. CEO that had the reigns of the heart and soul of the company slowly backing away, leaving big decisions to managers who have little to no experience and even less leadership experience. Rampant. Office. Politics.

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Alchemer Response
11y
Good Review. I think you cover some valid points... although potentially a little biased. Still, I think this is a useful review for folks that might want to work at SurveyGizmo. Every company likes a to paint an ideal picture of themselves online... but as the reviewer notes, we have some warts too. SurveyGizmo is a small, bootstrapped business. In terms of the Harvard's Business Review's Stages of Business Growth -- we can't pretend to be in any other stage than 3-G. Successful. Growing, but not a mature larger organization yet. Which means we're going to be small, agile, make mistakes and there won't be as many opportunities for rapid professional development in a company of 65 as there would be in an organization of 300. We're definitely in a mid-zone. Most roles are now defined, so the opportunity to shift between jobs and develop new skills feels slower than before (especially if you want rapid career advancement like you can find in a younger start up). On the bright side, we do have fiscal security, great benefits and with a few exceptions that we're correcting (as warranted -- see my comments in the next review) we're mid-high range for salaries now. If you're looking to work here I recommend reading and thinking carefully about this review. It's honest and heartfelt from a member of our staff (although I don't know who). In terms of management -- yep, according to the by line for this review, the staff member who wrote this is working for one of our least experienced managers. The manager knows it. As CEO I am stepping back and working through the manager to help develop their management skills. They will make mistakes, and they will learn. They (we all) take their mistakes to heart. To the reviewer: I am still available to everyone (come talk to me if you have questions). As the manager of the managers it is my job to coach them and help develop their management and leadership skills. I don't think I can do that effectively if I override them all the time or steal their thunder as I used to! :-) Be patient, all skills take time. If I didn't think they could get there, they won't be in their positions. :-) In terms of a place to work -- I recommend us if you are energetic, flexible (and forgiving), and you already have a professional development plan that you are working on. We can augment it -- but we're not at a stage yet where we can create it for someone. I would amend the reviewer's comment and say that we're a great place to work if you are thinking about your career in terms of five to ten years not two to three. I mean that honestly, not as a knock against the review. Thanks again for the feedback! Even if it's anonymous, I appreciate it! Cheers, Christian CEO
5.0
Jul 25, 2014

Company with Heart and Soul

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel valued and appreciated here, both by management and by my peers. Office perks are icing on the cake. Groceries, massages, random acts of kindness appear. Happy Hour everyday. Even when things get tough (this is software, it can be a bumpy ride) everyone steps up like a family supporting each other. I am empowered to do whatever it wakes to make customers happy. I can go talk to anyone in the company (none of that 'development is off limits!' crap). Far and away the best place I've ever worked.

Cons

Software can be challenging- sometimes it's very hectic and stressful. But those times are temporary. Pay is not on par with other tech companies, but it is also comforting to know that the company is not looking for VC or to be sold. Yes, groups can get clique-y, but that happens everywhere.

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Alchemer Response
11y
Woohoo! Well, I hope you are enjoying the new Flex Schedules! It's been surprisingly successful! I'm a little surprised that only about 50% of the company is doing it, but it's nice the system is working (even solving problems)!
5.0
Jun 10, 2014

Great Place

Recommend
CEO approval
Business Outlook

Pros

Lot's of knowledgable people to help you learn, relaxed atmosphere, awesome culture

Cons

Change, change, change. Happens on a dime and sometimes feels like just as you being to move in one direction, the ground shifts from underneath you.

Viewing 154 - 156 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.