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      Alchemer

      Engaged Employer

      Alchemer reviews

      3.2

      45% would recommend to a friend

      (160 total reviews)

      Marty Mrugal

      62% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.2

      Work/Life balance

      3.0

      Culture & values

      3.0

      Diversity & inclusion

      2.7

      Career opportunities

      2.6

      Senior management

      Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      160 reviews
      2.0
      May 6, 2016

      CEO needs to go.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people to work with. Great potential for growth if you start at an entry level position like support. Fairly nice office location outside of the busiest parts of Boulder.

      Cons

      This company desperately needs a new CEO. My guess would be that the happiness of employees at this company directly correlates to how often they have to directly interact with him. Unfortunately, he micromanages every department so it's hard to avoid him. Don't get me wrong, he is a super nice guy when it comes to non work related things and I think he means well but as far as work decisions go he is extremely erratic and fickle. Fairly often he makes decisions that have a large negative impact on his employees happiness and generally these decisions are completely unnecessary / don't work. This type of management may have worked when the company was small, but it's large enough now that this type of behavior does way more harm than good. If he could convince himself to step back and hire a CEO that trusts the managers this could be a great company again. PS - The building is an open office structure which sounds like a good idea but is perhaps the worst trend in business history. #bringbackourwalls

      avatar
      Alchemer Response
      10y
      Hi! Thanks for your feedback! I understand your perspective. I'm sure I do sometimes seem erratic. I think you made the right decision in leaving the company. I don't say that because you disagree with my management. Instead I say this because you & SurveyGizmo were obviously not a good fit and you'll be happier elsewhere. I wish you great luck out there! In terms of your feedback, I'll keep an eye on seeming to micromanage. I don't micromanagement as much as I used to - teams for whom I trust the manager have almost complete autonomy provided they work off my strategy and road map. Strategy and road map are my responsibility (both as CEO and Owner) -- and I do ask for projects to be completed to my satisfaction. That's also my right. If an employee such as yourself doesn't like my style, decisions, strategy or the direction of the company it's a perfectly valid decision to leave the organization. I respect your decision to leave, I only wish you had decided earlier so you could have been happier. However, as far as the CEO leaving... well, hmmm... awkward... I'm also the owner. So that's not terribly likely to happen unless I sell the company. In terms of manager input - that depends strongly on the manager to be completely honest. If the manager is well aligned with my strategy and works well with me then I absolutely work with them and listen to them. Good luck on your future pursuits! Thanks again for your feedback and perspective on SurveyGizmo!
      5.0
      Feb 17, 2016

      Great and Challenging Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      SurveyGizmo is a fascinating place to work. Because it aims to grow at a rapid rate, it is both exciting and fun and frustrating and demoralizing. Such is life in my humble opinion. The energy of the company is driven from the CEO, Christian Vanek. I don’t have a large amount of experience with CEO in other companies but this one is very much like and unlike what I understand a CEO is. He is brilliant, energetic and very generous. He is also challenging, changes directions quickly and demonstrative. I came to view these pros and cons as a net positive. SurveyGizmo has a lot of benefits. Education: If you want to build your skills, there are plenty of opportunities. If you complete your job tasks, there are dozens of things they will pay for so you can learn. A Lynda.com account is a wonderful resource for so many things. They will also order any book for business education purposes. You can also make a case for assistance for online classes to aid in your skill building. Healthcare: SurveyGizmo has great healthcare benefits. They take the time to teach its employees how to save money on health and save the company money on healthcare. The goal is to get 100% coverage for all employees through good finance practices. New benefits are added every year. They are also willing to contribute toward gym memberships, bicycles or anything that will help you be more physically fit. Office Amenities: Food and beverages that usually benefits everyone. Donuts and Bagel Fridays are a fun touch. Community bicycles for taking a riding break. Happy hour beers are always available and the selection is great. They also offer a cab service available for emergencies or when you find yourself in a situation where you shouldn’t be driving yourself. There are many others I can’t recall off the top of my head but they experiment with different things to increase employee satisfaction. Compensation: I’m a bit of an oddball in this area. I feel like I had an excellent salary. I weigh all of the other perks in the equation. As a manager, I saw an evolution over 6 years of paying employees appropriately. The director of operations is very proactive in correcting salaries to meet market expectations.

      Cons

      SurveyGizmo’s Benefits come with some costs. Changing directions: I believe a company needs to room to pivot or change directions. It can be difficult and I often felt ill equipped to manage the sudden direction changes. I believe the management staff understands this and is evolving to handle it. Many of us were learning on the job. Couple that with swift changes can often be confusing. So if you’re able to thrive in that environment and have great change management skills, you won’t have a problem. Lack of Experience Management: Throw me in this mix. I felt a little over my head at times. I think I would have benefitted from mentorship internally. My understanding is now SurveyGizmo is really investing in experienced managers. The managers I worked with were great people. I just think we were asked to do things that were out of our zone of experience and there was sometimes little patience to learn over time. Again, I learned a lot from working with the other managers and appreciate the comradeship and knowledge they shared with me.

      5.0
      Dec 2, 2015

      Excellent Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very transparent with their finances and communicates annual objectives clearly and concisely. Extremely low turnover rate. Company offer exceptional benefits and invests greatly in their employees. If you're willing to learn, this company will take you very far.

      Cons

      Frequent experimentation/pivoting can cause irritation among change averse employees. Access to peer-to-peer technical mentorship is hard to come by.

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      Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.