Alchemer reviews

3.2

45% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
1.0
Feb 18, 2021

Disconnected and Broken

Recommend
CEO approval
Business Outlook

Pros

Smart and energetic employees that care about what they do, and the clients they support.

Cons

For a company that prides themselves on being "customer centric", when it comes to their internal customers (their employees)….they could be furthest from a priority. Employees are berated, overworked, left out of critical communication, and left to fend themselves supporting/selling a platform that is unstable.

1.0
Jul 26, 2022

Beware fake reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people on the ground level are fantastic.

Cons

They do not care about you as a person. They will burn you out, abuse you, take advantage of any inch you give them, and then push for a mile. "Unlimited" PTO may mean that you don't get to take vacation at all, including around the holidays. There is absolutely no obligation or even support around taking PTO. Everything they do is to get the next dollar and some of it is really suspicious. If you want to work for a company that does unscrupulous things, doesn't care about the employees or customers, by all means apply.

1.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

There are certainly many genuine and good people at lower levels, that don't ONLY have their own agenda to fulfill and egos to stroke.

Cons

First a word of warning, you will see a number of reviews within the last 6-12 months that are VERY short and 5 star.... Do yourself a big favor and don't mind those that inflate the star rating - management and leadership went out of their way to BEG AND PLEAD many new hires and employees in each and every sales and company meeting "leave some great reviews so we can attract some great talent".... ah nothing like fake reviews to appease and get in the good graces of management. The previous CMO saw the writing on the wall and jumped ship at just the right time... Since they've gone on to lose their biggest customer and have reorganized the entire sales organization in an attempt to hit unbelievably laughable sales numbers, as they believe they can go implement how Qualtrics ran their business with a completely DIFFERENT SET OF STRENGTHS AND WEAKNESSES with the tech, instead of doing the things that were previously producing results. In fact they are so fixated on their competition that they hired the new CRO laky directly from Qualtrics who subsequently brought in a bunch of his own high paid yes men, but things have just gotten worse since and sales are dismal... Apparently he wasn't important enough to stay on with big high flying Qualtrics with the recent acquisition by private equity.

Viewing 16 - 18 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.