Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,331 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (71) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 241 reviews)); "Flexible work from home allows to balance work and family" ((in 235 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 228 reviews)); "Great people and very diverse" ((in 184 reviews)); "Colleague culture is good and comfortable to work" ((in 102 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 199 reviews)); "Poor management..too many followers & not enough leaders" ((in 137 reviews)); "No training at all for freshers and experienced" ((in 118 reviews)); "Unexpected and frequent layoffs" ((in 68 reviews)); "Delayed sometimes and no bonus" ((in 35 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What are the top reviewed Alight Solutions locations?

Lincolnshire , Orlando , The Woodlands , Chicago , Charlotte , Atlanta , Dallas , Houston , San Juan , Winston-Salem , New York , Miami , Illinois City , Hunt Valley , Jacksonville , Texas City , Irvine , Norwalk , Baltimore , Bridgewater , Austin , Spring , Indianapolis , Philadelphia , Denver , Tampa , Newark , Conyers , Deerfield , Raleigh

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Alight Solutions

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,787 total reviews)

Rohit Verma

74% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jun 1, 2025

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

team members are friendly and helpful (almost always) strong focus on their clients Most roles allow for remote work

Cons

Compensation is weak. Am told that people eligible for bonus are unhappy with amounts received. Staffing is tight

2.0

May 22, 2025

Do as much as possible with as little as possible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are nice, mostly.

Cons

Too much workload and too high expectations for little reward and low pay. When someone leaves a team there is no backfill, everyone just has to take on more without any pay increase or bonus. No real way to move up. Stay in the same position too long. Have to already demonstrate you are doing the work of a role two above you to be considered for the next role up.

3.0

Apr 23, 2025

Its not what it used to be

Senior customer care client manager

Recommend

CEO approval

Business Outlook

Pros

The people/employees are great and the only reason why I stayed

Cons

Workload Communication Leadership Performance Review Pay Increases

Alight Solutions Response

Thank you for taking the time to share your review. We appreciate all feedback, as it helps us identify areas where we can grow and improve. We’re glad to hear that you had positive experiences with our employees—our team is truly the heart of our company. At the same time, we recognize the concerns you’ve raised regarding workload, communication, leadership, and performance reviews. These are important areas, and we are continuously working to enhance transparency, listen to our employees, and ensure a positive work environment. Your input is valuable, and we remain committed to making meaningful improvements. Thank you again for sharing your perspective.

Viewing 451 - 453 of 3,787 Reviews

Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Strategic Account Executive - Virtual

Director of Health Product, Point Solutions - Virtual

Remote Seasonal Benefit Counselor - ABG

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Ratings by category

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Reviews by job title

Good company

Do as much as possible with as little as possible

Its not what it used to be

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