Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,317 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Benefits are good and reasonable" ((in 261 reviews)); "Great work from home setup" ((in 240 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 227 reviews)); "Great people and very diverse" ((in 185 reviews)); "Colleague culture is good and comfortable to work" ((in 99 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 192 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "No training at all for freshers and experienced" ((in 112 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 63 reviews)); "Delayed sometimes and no bonus" ((in 44 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What are the top reviewed Alight Solutions locations?

Lincolnshire , Orlando , The Woodlands , Chicago , Charlotte , Atlanta , Dallas , Houston , San Juan , Winston-Salem , New York , Miami , Illinois City , Hunt Valley , Jacksonville , Texas City , Irvine , Norwalk , Baltimore , Bridgewater , Austin , Spring , Indianapolis , Philadelphia , Tampa , Newark , Denver , Conyers , Deerfield , Raleigh

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,773 total reviews)

Rohit Verma

70% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,773 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

4K reviews

1.0

Jan 11, 2018

An Experience You'll Never Forget

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Air conditioning, bathrooms, chairs, pay check, experience of a lifetime, real motivation to get any job you may have been reluctant to go after before working here.

Cons

As a CSR you are recorded at all times and can ensure that everything can and will be used against you. They will make sure you are constantly reminded of every mistake you've made due to their lack of training and communication with a recording of you. If you do contribute of course you'll be congratulated with a kudo.. but kudos don't pay the bills. You will be dragged down by everyone else's lack of motivation forced to pick up the slack and can guarantee you're going no where. But no worries, if your feeling a little stressed out you can take you're scheduled lunch period to eat your worries away and embrace the WALL-E lifestyle you've become. Just remember to bring a little extra change because you will be charged for that plastic spork.

4.0

Oct 18, 2017

Mediocre pay, excellent environment

Analyst

Recommend

CEO approval

Business Outlook

Pros

-Excellent work/life balance, even with the busy annual enrollment season (Oct-Jan). -your pto will basically always be approved and you can take true vacations where you never check your email (people and places are more important than things) -minimal unnecessary/unproductive/waste of time meetings for tech roles. I've heard the opposite for operations/client facing roles. -100% virtual roles allow you to work from home. This plus work/life balance is why the majority of people stay here period! The traffic in SoCal is so horrendous it is absolutely glorious working from home! By not sitting in the parking lot freeways your stress level decreases so much. I spend about 1/3 the amount on gas I used to with a daily commute, I save almost 2 hours a day by not having to commute and I have so much more energy!

Cons

-Mediocre/almost stagnant pay with mediocre pay increases but this is universally understood and accepted. It is the price you pay for a great work/life balance and ability to work from home. People who want a high pay/high stress/horrible commute/50% plus travel job will leave within 2 years tops. There's more to life than money especially if you've recently adopted a minimalist lifestyle. -health insurance has deteriorated over the past 4 years but if you use Kaiser it's not bad

1.0

Oct 16, 2017

Horrible place

Customer service representative i

Recommend

CEO approval

Business Outlook

Pros

Wages somewhat above the norm, ok benefits,

Cons

Workers are pitted against each other, there is no teamwork. To get any sort of promotion, you're encouraged to step on others. The clients are all that matter, the employee is just a number. There is an insanely high turnover rate and the management can get vengeful and vindictive.

Viewing 148 - 150 of 3,773 Reviews

Jobs at Alight Solutions

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