Alight Solutions reviews

3.2

54% would recommend to a friend

(3,774 total reviews)
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Rohit Verma

70% approve of CEO

43% positive business outlook

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Can’t think of anything at all

Cons

They haven’t hired a lot of people so it’s always busy. They make us do so much work we have to help this other department yet don’t get paid enough for it. We do double the work with not much pay. And they expect us to make cases and reach back out to the customers when we have back to back calls if you don’t you can get fired. Only offers full time

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Alight Solutions Response
4mo
Thank you for your feedback. We understand the challenges that can come with high call volumes and workload demands, and we appreciate your feedback on staffing and support needs. Your insights are valuable to us, and we thank you for the work you do each day.
1.0
Feb 10, 2026

Shaky Ground

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with great people. Work-life balance

Cons

Lousy leadership from the top down. Horrible communication, no raises or bonuses in over 2 years. After multiple people asking and met with promises of job security a while department wiped and transferred overseas to save money.

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Alight Solutions Response
4mo
Thank you for sharing your experience and for your continued commitment to the organization. We’re glad to hear you’ve built strong relationships and found balance in your role. We also truly appreciate your honesty about communication and recent changes. Your feedback matters, and we remain focused on improving how we support and stay connected with our teams.
2.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the greatest strengths of Alight is its people. Many of the Directors and Client Managers are exceptionally capable, dedicated, and deeply knowledgeable in their respective domains. They demonstrate a high level of professionalism and genuine care for both clients and colleagues, often going above and beyond to deliver quality outcomes despite challenges. The teams I had the privilege to work with were collaborative, adaptable, and resilient. There is a noticeable willingness among many employees to step in, help others, and find creative solutions under pressure. That spirit of teamwork and problem-solving is one of the company’s most valuable assets. Adaptability and flexibility are also hallmarks of the culture. Employees quickly adjust to changing client needs, project demands, and shifting priorities, often with a positive attitude and commitment to getting the job done. The flexibility to work from home has been a major benefit, promoting work–life balance, productivity, and overall job satisfaction. The organization also attracts people who are mission-driven and sincerely want to make a difference for clients. This shared sense of purpose and professionalism creates an encouraging environment within teams that function well. Overall, the individuals I worked with — especially at the Director and Client Manager levels — were some of the most talented and supportive colleagues I’ve encountered, and they were a key reason why my time at Alight was rewarding.

Cons

The organizational culture fosters a sense of isolation — employees are often expected to “figure it out on your own” with little support or direction from leadership. There is constant pressure to do more with less, and an overreliance on offshore resources regardless of capability or quality concerns. Leadership tends to be unempathetic and lacks the courage to advocate for employees, especially when client perceptions are at stake. This dynamic creates a culture of fear, particularly toward senior leadership (VP level and above). Sales teams frequently commit to deliverables that are unrealistic given the current staffing and expertise levels, placing additional strain on delivery teams. Unfortunately, under Rob Sturrus’ leadership, these issues were amplified rather than addressed.

Viewing 217 - 219 of 3,774 Reviews

Glassdoor has 4,318 Alight Solutions reviews submitted anonymously by Alight Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Alight Solutions is right for you.