Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews
1.0
Sep 18, 2024

Beating A Dead Horse!

Recommend
CEO approval
Business Outlook

Pros

Working remote, and that's it.

Cons

Management team including sales managers were no help in any way providing tools, why were they hired anyways? Waste of money! And when leads were dead for months, who's fault was it? Oh it's the debt advisors they say, what a JOKE! They absolutely have no accountability on their decisions nor actions. And due to their bad decisions more than 75% of debt advisors including ALL top producers left or let go resulting from their very bad decisions. They are all talk and no action what so ever to improve business.

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Alleviate Response
1y
Thank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback and are sorry to hear that your experience as a Debt Advisor did not meet your expectations. Your input is incredibly valuable to us, and we want to assure you that we remain dedicated to continuous improvement, both in terms of the employee experience and the quality of service we provide to our clients. We take pride in having effective management and taking prompt action to address any concerns regarding their effectiveness. We sincerely apologize if the management did not meet your expectations during your time with us. Additionally, while we are committed to delivering high-quality leads to our debt advisors through our marketing efforts, we understand that marketing outcomes can be unpredictable, and client response rates may fluctuate. We’re pleased to hear that you enjoyed the flexibility of working remotely, and once again, we truly value your feedback. Your insights help us grow, and we are grateful for the time and effort you’ve invested with us. Wishing you all the best.
1.0
Jun 4, 2024

Company is a mess

Recommend
CEO approval
Business Outlook

Pros

They are always hiring for sales associates

Cons

Changes management every year Changes phone system and CRM each year Changes script each year

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Alleviate Response
2y
Thank you for your feedback on being a senior debt specialist. Our company prioritizes effective management and promptly addresses shortcomings to ensure our employees are well-supported. As we continue to grow, we remain dedicated to enhancing our processes and procedures to better serve our clients. We understand that change can be challenging, and we sincerely appreciate the efforts of everyone involved in driving these improvements. We value your input and apologize for any negative impact these changes may have had on you. Thank you for sharing your thoughts with us.
Viewing 76 - 78 of 163 Reviews

Glassdoor has 163 Alleviate reviews submitted anonymously by Alleviate employees. Read employee reviews and ratings on Glassdoor to decide if Alleviate is right for you.