Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Alleviate?

53% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 11 reviews)); "Good culture." ((in 9 reviews)); "The company is well positioned for growth with a bright team and excellent leadership." ((in 6 reviews)); "Work from home and great co workers" ((in 6 reviews)); "Friendly (for the most part) coworkers" ((in 5 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 12 reviews)); "It can be difficult to make commission and the base pay is low." ((in 6 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "Bad training, too much micromanaging" ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (163 reviews)

Ratings by demographic groups

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Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews

1.0

May 6, 2024

they are not honest

Client success account manager

Recommend

CEO approval

Business Outlook

Pros

you are only a number

Cons

they dont care about you

Alleviate Response

2y

We apologize for any difficulties you may have encountered and appreciate your feedback. We hold our employees in high regard and acknowledge the invaluable contributions they bring to our organization. We remain committed to fostering a positive and supportive work environment for all employees. Thank you for taking the time to provide us with your review.

2.0

Apr 24, 2024

Good learning curve

Account manager

Recommend

CEO approval

Business Outlook

Pros

In-depth training and very supportive team and upper management

Cons

Very customer service based, and time is strictly managed

Alleviate Response

2y

We appreciate the time you took to provide us with your feedback. It is important to note that the account manager role primarily focuses on fostering customer relationships and delivering exceptional service. We are pleased to learn that you have benefited from our training program and that you found our team to be supportive. Your feedback is invaluable to us, and we thank you for taking the time to share it with us.

1.0

Apr 19, 2024

Management sucks

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home and great co workers My mentor from last year she was great

Cons

Honestly management is not great, glad the fired the person in charge in Guatemala, se didn't do anything but they fired one of the few supervisors that knew what to do, they kept one from here that always gives out wrong information to agents, a lot of us complaint about it but he is still there... They changed bonuses to impossible ones.... seems like they dont want us to reach bonuses and yet they say metrics may change from time to time but it is still a benefit... how can it be a benefit when they change bonuses EVERY month and to impossible targets in orden for agents to not get their bonuses paíd... oh because they noticed we gave our 150% on the previous month they had to put something impossible not only that before I left I asked other agents how they plan to reach the goals , and the response Will shock you, but guess that is management is looking for

Alleviate Response

2y

We appreciate your feedback regarding your experience with our company. We prioritize efficient management practices and promptly address any issues related to effectiveness. We want to clarify that although our bonus structure may change sometimes, it is not monthly. Our bonuses serve as an incentive for better performance and professional development. We are pleased to hear that you enjoyed the flexibility of working remotely with your colleagues and mentor. We apologize that our company did not meet your expectations, and we wish you the best in your future endeavors. Thank you for taking the time to share your feedback with us.

Viewing 88 - 90 of 163 Reviews

Jobs at Alleviate

Director of Payment Processing

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they are not honest

Good learning curve

Management sucks

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