Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Alleviate?

53% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 9 reviews)); "Good culture." ((in 9 reviews)); "Good pay only stay away" ((in 7 reviews)); "Beautiful office" ((in 6 reviews)); "The company is clearly expanding as our team didn't exist a year ago." ((in 6 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 12 reviews)); "A small few are traditional salespeople and are good at deceiving clients, but most people, as other posters have stated, will never even earn a commission." ((in 5 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "It's hars to make money because of low debt amounts." ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.2

Senior management

3.0

Compensation and benefits

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

163 reviews

1.0

Apr 12, 2024

Management doesn't care

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nothing at all, it is awful even the clients.

Cons

Management doesn't care about employees nor clients. They fired people stating they have no money to pay bonuses yet they got a better and more expensive building. Not only that they are putting more skills to account managers than what they were originally hired for. They got rid off the outbound team and expect us to do both inbound and outbound and of course because we got to do both, people use more outbound and the inbound queue gets stuck back to back for such a long time. They expect us to do welcome calls, monthly reviews within 9 minutes and not only that if you talk back and reinforce your rights you get fired. We can't have freedom of speech and to be honest I will be submitting legal action against them for wanting to take my freedom of speech away.

Alleviate Response

2y

The company strives to place management over our teams, who care for our clients and employees. While the requirements for bonus earnings may occasionally change, the Company still provides bonus compensation for the account manager role, as we do not have any financial limitations preventing us from doing so. Furthermore, our company practices an Open-Door policy, welcoming feedback and concerns. We do not support or encourage retaliation for voicing grievances, and we take these accusations seriously. Given that your review indicates that you are a current employee, we encourage you to contact the Human Resources Department to express your concerns. We thank you for your valuable feedback.

2.0

Apr 4, 2024

Layoffs Coming

Information technology

Recommend

CEO approval

Business Outlook

Pros

New Office, possibility of remote work.

Cons

Layoffs are coming even when certain employees have been hired for a few months. They just moved to a new, very expensive office in Irvine which often go underused or unused. If they don't know how to plan ahead, please don't hire FT employees. It's irresponsible. The company has been around for only 5 years and management would rather spend $$$$ on a new office than pay employees a bit more.

Alleviate Response

2y

Thank you for taking the time to share your feedback. As a company, we are committed to investing in our future and expanding our business. Our recent move to a new office space is a testament to this commitment as we continue to strengthen and grow other areas of the company. Due to our business's dynamic nature, we sometimes find it necessary to part ways with employees to align with shifting business priorities. We appreciate your understanding and support during this time of growth and transition. We look forward to a prosperous future at Alleviate and hope you will continue this journey with us as we work towards our vision of success.

5.0

Mar 28, 2024

Good Experience

Debt advisor

Recommend

CEO approval

Business Outlook

Pros

Great training and top notch computer systems

Cons

Low enrollment amount leads and laid off.

Viewing 91 - 93 of 163 Reviews

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Director of Payment Processing

Alleviate

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Management doesn't care

Layoffs Coming

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