Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews
1.0
Feb 25, 2024

Unprofessional

Recommend
CEO approval
Business Outlook

Pros

Remote work and the hours

Cons

Supervisors are rude and pick who they want to help if they do answer its only saying ask your team leader or very just very rude answers if u make a mistake they love to put people out on blast embarrassing them so uncomfortable it's not a team and to top it off I feel so bad for the clients they're treated worse than the employees

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Alleviate Response
2y
Thank you for sharing your feedback with us as an account manager. We are sorry for any inconvenience you may have experienced and for any negative impression that you might have developed of our company. Our company prioritizes efficient management practices, and we always take swift action to address any effectiveness-related issues. We value open communication and encourage employees to communicate freely with the HR department regarding job-related concerns. We are glad to hear that you found working remotely to be enjoyable and were satisfied with your work hours. Your feedback is valuable to us, and we wish you all the best for your future endeavors. Thank you once again for sharing your thoughts with us. If you have any further concerns or feedback, please do not hesitate to contact us.
1.0
Feb 18, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

Able to work remote at one point.

Cons

Top 10 sales rep, not a bitter under performer.. who they treat like crap btw. Managed by people who were never sales reps themselves. Revolving door, what have you done for me lately. The type of company that hires remote reps to thrive during covid, then slowly releases them all once they can go back to in office. 3 pay crawlbacks, maybe 2 now.. but with awful customer service. Always mess ur commish check up. Keep a spreadsheet, you will be dealing with that once a month. They will find some awful cheap lead source and jam it down ur throat… but why didnt you run through the whole sales process with wild bill from yee hawville who owes his cousin $2500??

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Alleviate Response
2y
All our sales managers possess extensive experience in debt settlement sales and have been given the opportunity to lead and develop others through the self-development they’ve experienced throughout their careers. We want to clarify that we have not instructed our remote sales team to return to the office and have made it clear to them that they will continue to work remotely. We place a high value on the productivity of our remote team and wish to maintain it. Our retention rate is healthy as we foster a team-oriented and collaborative environment, resulting in us seldom losing our agents. We’re glad you enjoyed working remotely and wish you the best of luck.
Viewing 94 - 96 of 163 Reviews

Glassdoor has 163 Alleviate reviews submitted anonymously by Alleviate employees. Read employee reviews and ratings on Glassdoor to decide if Alleviate is right for you.