Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Alleviate?

53% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 11 reviews)); "Good culture." ((in 9 reviews)); "Friendly (for the most part) coworkers" ((in 6 reviews)); "Work from home and great co workers" ((in 6 reviews)); "Competitive pay" ((in 5 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 11 reviews)); "A small few are traditional salespeople and are good at deceiving clients, but most people, as other posters have stated, will never even earn a commission." ((in 6 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "It's hars to make money because of low debt amounts." ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (163 reviews)

Ratings by demographic groups

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Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews

1.0

Aug 24, 2021

The worst experience ever!

Debt negotiator

Recommend

CEO approval

Business Outlook

Pros

I honestly do not have anything good to say about this company.

Cons

Management is clueless and the majority of employees are in Guatemala. The pay scale is basically incentivized to screw over the client. This company does not care how a debt is settled for how much and I does not have any strategy in place whatsoever to protect clients. The in house counsel is way over his head. I don’t see this company lasting even another 6 months. It’s amazing how clueless this company is. Nearly every settlement set up on the last 2 years for clients has been lost due to missed payments somehow which no one seems to be able to figure out. Clients are paying $1000’s more than expected. I think I graduated 1 client within the time frame originally agreed to on their contract. Most clients are extending programs by 1 year. This is the worst debt settlement company I have ever seen. I feel terrible for their clients.

1.0

Aug 16, 2021

Poor

Senior advisor

Recommend

CEO approval

Business Outlook

Pros

Remote work was available and the managers were fairly nice.

Cons

The compensation and distribution of leads is only geared to a few people. Everyone else suffers regardless of skill level. If you know someone at the top, you’re good otherwise expect to make $17 an hour + OT.

Alleviate Response

4y

Thank you for your honest review of the company. We strive to provide an excellent workplace, and it is unfortunate to see that you have not had a similar experience. Your suggestions are duly noted will be addressed if relevant. Thank You and good luck in your future endeavors

4.0

Aug 4, 2021

Ok company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You can Work from home You have Weekly 1 on 1s to help improve PTO Days are earned

Cons

QA expects perfection on all calls, once changes are rolled out we are expected to Adapt the day changes roll out. There’s new changes weekly, that is not an exaggeration. There is not enough time in between calls for anyone to properly document call or address everything that is needed to be addressed. If you are an experienced rep you are expected to hit all your marks. And you can not message another rep for clarification on an issue, you just have to assume customer doesn’t know so you risk repeating /angering the customer again.

Viewing 130 - 132 of 163 Reviews

Jobs at Alleviate

Director of Payment Processing

Sales Debt Advisor (High-Earning Closer)

Alleviate

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The worst experience ever!

Poor

Ok company

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