Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews
1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

• Rapid promotion if you perform well (I was promoted to supervisor quickly). • Some coworkers were genuinely kind and hardworking. • Company initially talks a good game—mentions team lunches, outings, etc. (though these rarely happen).

Cons

• Toxic culture centered around metrics—no room for individual growth or learning curve. • Customer service team is treated as disposable. • Write-ups are used as a countdown to termination, regardless of improvement or stellar customer reviews. • Training is disorganized and insufficient—sets you up to fail. • High employee turnover due to poor treatment and unrealistic expectations. • Company denied reasonable remote work options—even after requesting a demotion to stay employed. • Forced resignation: I was told my resignation was accepted even though I never offered one. • Sales department is predatory—deceptive tactics targeting vulnerable populations. • Customers often pay more in the long run, especially if sued by creditors—this is not disclosed transparently by sales. • Customer service agents are left to clean up after the lies, without real tools or support.

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Alleviate Response
1y
Thank you for taking the time to share your feedback. While we’re disappointed to hear that your experience did not align with our values, we want to provide clarification on a key point: in accordance with company policy, employees who repeatedly fail to report to work without communication are considered to have voluntarily resigned from their position. That was the case for this separation being deemed a resignation. We understand that perspectives can differ, and while we strongly disagree with the severe claims made in this review, we take all concerns seriously. We will be escalating the feedback to the appropriate internal departments for further review and action where needed. At Alleviate, we remain committed to creating a respectful, performance-driven, and supportive environment for our teams, and we will continue to evolve based on feedback and accountability. Should you have any questions, want clarity on our personnel policies, or wish to formally discuss your concerns with us, please contact HR@alleviatefinancial.com.
4.0
Mar 30, 2025

Growing company

Recommend
CEO approval
Business Outlook

Pros

Vision of the future. Good compensation.

Cons

Lots of growing pains. Too many chefs in the kitchen. Marketing plan is lacking.

Viewing 136 - 138 of 163 Reviews

Glassdoor has 163 Alleviate reviews submitted anonymously by Alleviate employees. Read employee reviews and ratings on Glassdoor to decide if Alleviate is right for you.