Alliance Mobile reviews

3.4

53% would recommend to a friend

(114 total reviews)

Matthew Sharrak

68% approve of CEO

54% positive business outlook

Alliance Mobile has an employee rating of 3.4 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alliance Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

114 reviews
4.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The money is great, the staff you work with is great. Potential to make more than your hourly.

Cons

Customers are very rude and sometimes there’s no pleasing people no matter what you do.

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Alliance Mobile Response
11mo
Thanks for your feedback! We're glad you’re enjoying the team and the earning potential. We know customer interactions can be tough, and we appreciate all that you do to handle them with professionalism.
2.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

•Trainers seemed to genuinely care and offered helpful guidance during onboarding. •Some support from HR when raising ethical concerns.

Cons

•District leadership encouraged store managers and employees to use questionable and unethical sales practices. •High turnover at both management and employee levels. •Pay for both managers and employees is significantly below industry standards for wireless retail. •Benefits are offered, but they are expensive. •Performance goals were often unrealistic. •Work environment makes it hard to know who you can trust, even when trying to do the right thing.

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Alliance Mobile Response
11mo
Thank you for your honest feedback. We're glad to hear you had a positive onboarding experience and felt supported by HR. We take concerns around ethics, compensation, and the work environment seriously. These are areas we're actively working to improve to ensure all employees feel valued, supported, and empowered to do the right thing. Your input is appreciated and helps guide our efforts to create a stronger, more ethical workplace.
2.0
Jun 12, 2025

working at alliance mobile

Recommend
CEO approval
Business Outlook

Pros

- PTO is decent you get about 6hr of pto every pay check

Cons

- Management is terrible and the micromanage you. - They give very unrealistic goals and constantly pressure you to meet them or lose your job - They require too much from their managers while not paying nearly enough. - Zero work life balance. They expect you to get on silly calls even on your days off.

Viewing 58 - 60 of 114 Reviews

Glassdoor has 115 Alliance Mobile reviews submitted anonymously by Alliance Mobile employees. Read employee reviews and ratings on Glassdoor to decide if Alliance Mobile is right for you.