Allied Universal reviews

3.0

45% would recommend to a friend

(13,309 total reviews)
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Steve Jones

45% approve of CEO

36% positive business outlook

Allied Universal has an employee rating of 3.0 out of 5 stars, based on 13,309 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Allied Universal employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Generally always able to get hired for something as long as you didn’t burn a bridge here before.

Cons

Extremely poor communication for top down, the Artificial Intelligence LISA is a nightmare for employees and managers to maneuver through. Branch management is completely disconnected unless you have ANY Non-billable Overtime and then they are all over you. I had a contracted pay rate increase slated for 7/1/24 and neither the client manager nor the branch manager will tell me why I still haven’t received it 3+ months later but they are billing the client as if they are paying me the new rate! That demonstrates a complete lack of integrity on behalf of the entire organization! I work 10-14 hour days without ANY recognition from AUS but receive a ton of accolades from my client as does my team. I love my job for my client but am hoping they put their contract out to bid soon or reconsider bringing us “in house”!

2.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Account management pay can be excellent but is dependent on the contract. As the third largest employer in the US, you can find an AUS job in any major city in the country.

Cons

Zero branch support for account managers, and you will be left to cover shifts exclusively on your own. Whoever the branch office will insist you support them in special requests, even if it means leaving your shifts open. If you work directly as an operations or client manager, branch leadership will repeatedly promise raises without providing any documentation, and when the time comes for your increase, the increase will not be available in "the current branch budget" but just hold out for next year. I was told this three years in a row.

1.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a job. For some Weekly pay works well. For me Not so much.

Cons

Favoritism: they keep in a position of a bottom feeder (per say)! They never allow new employees to advance. There is still discrimination against newer Employees. And this hurts or harms the chance to advance. When a newer employee has a legitimate grievance they become marked as a trouble maker and forced to resign before their grievance is reviewed by management. An incoming employee who is qualified for a higher paying position is constantly overlooked for promotion or restricted to lower paying posts or sites indefinitely! Frequently management staff will assign a New employee to a lower paying position Just to save the better position for someone or another employee that they know personally! Lack of professionalism throughout the management staff.

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Allied Universal Response
2y
We are sorry you had this experience. We will be sharing this feedback with our management teams in order to improve.
Viewing 31 - 33 of 13,309 Reviews

Glassdoor has 13,682 Allied Universal reviews submitted anonymously by Allied Universal employees. Read employee reviews and ratings on Glassdoor to decide if Allied Universal is right for you.