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Allstate Insurance

Is this your company?

Allstate Insurance Customer Service Representative CSR reviews

3.6

4% would recommend to a friend

(19 total reviews)
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Thomas J. Wilson

1% approve of CEO

7% positive business outlook

Customer Service Representative (CSR) employees have rated Allstate Insurance with 3.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there.

Reviews by job title

19 reviews
2.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I was paid hourly and money was direct deposited into my bank.

Cons

Micromanaged workers to the point when you felt you couldn't use the bathroom. I worked to train India to do our jobs and then the company moved me to another department. I felt like an outsider, had repetitious and boring form letters to produce was not picked for new job postings.

Viewing 4 - 6 of 19 Reviews

Glassdoor has 2,140 Allstate Insurance reviews submitted anonymously by Allstate Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Allstate Insurance is right for you.