Allstate reviews

3.4

54% would recommend to a friend

(11,263 total reviews)
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Thomas J. Wilson II

63% approve of CEO

53% positive business outlook

Allstate has an employee rating of 3.4 out of 5 stars, based on 11,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Pros include freedom to set your schedule and command and control your day. If the system works and you are partnered with agents that want to succeed, this job could be the best you've ever had. The "system" ostensibly partners five agents with one Financial Specialist; however, in this territory only one of many Specialists has actually been partnered to that many agents.

Cons

On the other hand, the system doesn't work. There are advantages to being an independent contractor, almost all of which accrue to Allstate and not to you. All support from home office is put in place to protect home office, not you the producer. Need advice on getting licensed in a new state? Have a question about a client's risk tolerance for a securities trade? Guess for yourself, or send an email to an anonymous address and hope for a reply. My biggest concern is inconsistent application of performance standards from region to region. In this region, if one of the Specialist's "partner" agents does not produce leads, the agent suffers no consequence but the specialist starves. This is a good job to have if you like filling out your own tax returns, because the level of paperwork is impressive. There is also little coordination between the "good idea" people in Northbrook and the producers in the field. For example, much capital was spent on an electronic application system to reduce processing time in home office, but nobody considered assuring that all state-required forms were included in the system! As a result, the producer has to chase down the customer 2, 3, 4 extra times for more signatures on incomprehensible forms. It is unlikely you'll be offered a written copy of your contract before signing that you've received it. I'd strongly suggest you read it. Many rules will raise an eyebrow. For example, you are not to hold yourself out as a "financial advisor." You are a mutual fund salesman; don't you forget it.

4.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Great amount of time off - after your first year you get 20 days (paid) off as a salaried employee. The 401k match was usually pretty generous, but the economy may have now changed things. Before I left, they changed the pension to allow you to be able to access it after your first year of working there (yes, they offered a pension AND a 401k). Managers were pretty flexible with time off at the time. You're pretty much guaranteed job security due to the amount of claims that tend to come in. You get to understand a product that everyone needs (insurance) better.

Cons

HEAVY workload. I don't think the leadership thinks realistically about how many people they should hire to help carry the workload. Our goals were pretty stringent and (again) based on some unrealistic attainments. An e-mail was once forwarded that you should never expect anything over an "Meets expectations," on your yearly review - this was sent as a joke but is more real than what you might think. If you are new, never expect to get any part of the week of thanksgiving off (except for Thanksgiving Day) or any part of the week of Christmas (except for Christmas day).

1.0
Jan 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Working with fellow employees is great.

Cons

People are promoted on who they know. And those that should be in management are over looked. And then there are some that finally make it into management and we see that they are unfairly treated because they are not in the "in crowd". Morale is at an all-time low but at times, we are afraid to provide our true feelings on the annual QLMS because then our senior manager will treat us worse.

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