Allstate reviews

3.5

55% would recommend to a friend

(2,842 total reviews)
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Thomas J. Wilson II

64% approve of CEO

53% positive business outlook

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3K reviews

Reviews about "Compensation"

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3.0
Jul 26, 2012

Depending on where you it is okay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work life balance is great. I would say that ~60% of the entire office is out of the door before 5:00 PM. They are early raisers though (probably because of the commute) and get in around 7/7:30. PTO at year one was 15 days and then bumped to 20 in year 2 (+ ability to roll over 5 and buy 5 more on top of that). - The starting pay in my department was competitve for a college grad. - The company was big enough to boost my resume - it is a large revenue, large portfolio company afterall. I feel like finding a job after Allstate was relatively simple and that firms wanted to hire me.

Cons

- The commute is, in a word, TERRIBLE. Really, if you don't live in Northbrook/Glenview coming from anywhere is terrible. I live in Chicago, near Union Station and would take the train to N. Glenview where a shuttle picked me up and drove me to Allstate. Each way the trip was, on average an hour and twenty minutes. At first I didn't mind, but after 8/9 months - I started to hate it. - Leadership cannot decide which way to take the company. They invest in projects that adversely effect the company. There was a large push to spend money regional and local marketing, which happened and sort of blew up in their faces. T-Willy is hanging on by a thread at the moment. - There are a lot of managers, leaders, vice presidents, etc that appartently do nothing. - The entire company is fixated on end-results and doesn't care how they get there. In my department it wasn't uncommon for immediate manager to 'fudge' numbers to meet performance results. It was really frustrating to watch and to deal with. It set a tone that was negative and, in a way, poisonious.

4.0
Jul 25, 2012

For the most part I can't complain

Recommend
CEO approval
Business Outlook

Pros

Paid time off, opportunity to purchase extra time off, managers very nice and willing to help with any questions or escalations, associates very friendly

Cons

Call volume can be stressful at times since you are asked to hit a certain metric when it comes to call waiting times for a customer, one customer can really ruin your whole day, metrics seem to be increasing, job can cause a lot of burn out and stress if you're not careful, high turnover rate, pay is low compared to other companies with same position, company says take care of customer, but in order to make numbers sometimes you would have to look for the companies best interest instead of the customers, management says not a numbers game even though they are constantly tracking your numbers and providing you with daily, weekly, monthly, and yearly updates, no upward mobility at least in my office

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