Ally Financial reviews

3.7

69% would recommend to a friend

(2,383 total reviews)
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Michael Rhodes

60% approve of CEO

55% positive business outlook

Ally Financial has an employee rating of 3.7 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ally Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

2 days WFH/week Casual work attire

Cons

Extreme micromanagement. Constantly watching your screen and watching your every move. Poor systems that cause issues and delays in productivity. Customers constantly have issues. Rude and unprofessional managers/directors Overworked and can't take long consecutive vacations. Not allowed to use phone at our desk. Your director gossips about ex employees and complain about people taking parental leaves. How people don't know the basics of computer functions and how glad they are when people quit before they get fired. Management forces people to quit with threats of termination to avoid firing and paying unemployment. Analysts take their anger out on you through phone calls and aggressive emails. They hire new analysts that have no experience with the company rather than promote people who've worked there for 5+ years. They quickly promote white young people especially if they have friendship/family connections with management. Hard work is expected but never rewarded. This company does not care about employees well being and will do what is necessary to save them money.

1.0
Apr 27, 2023

Do it wrong

Recommend
CEO approval
Business Outlook

Pros

They pay us on time. Nice HSA contribution.

Cons

Where do I even start? Seeing the tagline "do it right" next to the ally logo is like a slap in the face. The only thing that ally leadership seems good at right now is creating a hostile, confusing, ineffectual workplace. They are so obsessed with the "butts in seats" mentality that they completely ignore the real problems that have our good talent running for the hills. If the job market wasn't so competitive right now, ally might not have any staff left at all. Managers have to beg for backfill when employees leave or are forced to run skeleton crews of increasingly burnt-out staff. They say budgets are tight, yet they'd rather run their current employees ragged than give up a sports sponsorship to cut costs. Wow, I'm sure glad we have a Nascar sponsorship! That really makes me feel better about doing the work of three people! Lately, they've been obsessing over attendance. Employees are judged on how long they are physically in the office and not on the quality of their work. They claim to offer "flexibility" but it's anything but. It's starting to feel like a big-brother situation. If we don't badge-in on time, we're labeled as "bad performers." Anyone seeking medical accommodations for wfh are faced with a humiliating and stressful request process before being denied outright or insulted with paltry "reasonable accommodations." This is made even more frustrating by the fact that they DO have full-remote employees and offices scattered across the country. Yup, makes total sense to deny medical wfh accommodations to someone on the east coast that works with the California team. GREAT culture making that person drive in and sit in a heinous open floorplan just to be on zoom with California or Texas all day. Good job, ally. I am so incredibly disappointed with the direction that ally has taken because it used to be a decent place to work. I wouldn't recommend this place to anyone. I guess that's one good thing that's come out of their hiring freeze. Less unsuspecting job hunters get lured into this disaster of a company.

1.0
Nov 5, 2022

Duplicity

Recommend
CEO approval
Business Outlook

Pros

The benefits, career growth, and diversity are good.....on paper.

Cons

-Only 5 of the 17 leadership positions are women, with one being an executive assistant with the majority being mid 50's and up. This is not diverse thought from a healthy range of perspectives. There is no young voice at this company. - Of the 12 board of directors, only 4 are women and they are mostly 60-75 years old, what a great dynamic of older, not diverse men and 1 single POC to reign over the hard-working employees. It is not equitable to have modern, younger workers with severe workloads, family responsibilities, and a much higher burnout rate be bossed around by 75 years olds who "did their time" in a much easier era. -Managers and even Directors have no power to try and make the working environment better for their employees. Even humble Directors who understand the need to relate to employees and include them in decision-making dialogue don't have any true authority to change anything about the disrespectful, authoritarian culture that does not value the contribution of the employee. Sr Directors hold a little authority to make decisions however most are egotistical and self-serving. They do not care about or support their teams in a holistic manager. They slash the budget, overwork their department, practice blatant nepotism, never engage with their employees, never support better a better working environment or culture, and never acknowledge employee contributions all while laughing from the comfort of their ivory tower. - All of this creates a tyrannical culture where employees are not respected or treated with trust. We can give the company our all for 10 years and still we are micromanaged and monitored like children. We have no voice and no autonomy. You are pushed out and labeled a troublemaker if you try to professionally open dialogue to better policies and conditions. How ridiculous that adults can't even work to make their company truly inclusive. Seriously, the company is proud to repeatedly advise people to assimilate into the culture. Does that sound like a company that values their employees and respects differing thoughts? - The Executive Director of Customer Care, a staunch dictator on working in the office only with no flexibility initiative, has told all Directors that all employees need to be in the office with no exceptions, no flexibility, no care for sick children, no care for employee health issues, no care for making accommodations to be inclusive to disabled employees, and no care if they even have a team at the same site. Sounds flexible and inclusive right? Get this, she had her son hired to a 100% remote role! The same person who owns a real estate business on the side, that is a huge violation of trust for a financial company that offers mortgages. The nepotism and hypocrisy are staggering. - The tyranny over the past 1.5 years has caused a huge turnover of our top talent. We lost a lot of leaders who understood an employee-centered culture who empowered employees and treated them with respect. Unfortunately, the new leaders are only here to serve the unreasonable demands of the CEO and repeatedly show they do not care about their teams. Departments have lost most of their highly motivated and skilled members which is causing a huge drop in progress and high-quality results. -The CEO commands from the comfort of privilege that we should embrace essentialism and learn to be resilient. The same CEO who spent 390 million on a lavish tower in 2021, is frivolously spending more on a complete redo of the Lewisville office, all while remote work is leading the way and a recession is looming. All the while the auto market is crashing and our stock is plummeting. He is pushing tenured employees out of the door with his refusal to be reasonable. I would like the board to disclose how much we have wasted on employee attrition this year while being told to embrace essentialism which we know means poor raises and bonuses for mid level employees. - Morale is out of the window with how overworked departments are because JB slashed budgets but kept spending on offices and status symbols to inflate his ego. - No matter how hard you work, how much you innovate, and how much loyalty you give, you will never get anywhere if you are not personal friends with Sr Directors and up. Ally wants intelligent, hard-working, self-sufficient, and visionary workers to advance their company and create new products but then they want us to be subservient at the same time. News flash, generally highly intelligent and driven people do not mesh with being a yes man for other people's narrative. We have voices, it is time to listen.

Viewing 55 - 57 of 2,383 Reviews

Glassdoor has 2,708 Ally Financial reviews submitted anonymously by Ally Financial employees. Read employee reviews and ratings on Glassdoor to decide if Ally Financial is right for you.