Is AlphaSights a good company to work for as a Client Service Associate?

Client Service Associate professionals working at AlphaSights have rated their employer with 3.2 out of 5 stars in 404 Glassdoor reviews. This is a lower than average score with the overall rating of AlphaSights employees being 3.5 out of 5 stars. Search open Client Service Associate Jobs at AlphaSights now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at AlphaSights .

Does AlphaSights pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at AlphaSights with 3.6 out of 5 stars based on 404 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at AlphaSights.

How happy are Client Service Associate professionals working at AlphaSights?

28% of Client Service Associate employees at AlphaSights would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Associate professionals have also rated AlphaSights with a 2.1 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at AlphaSights?

Associate (586) , Client Service Associate (311) , Manager (194) , Client Services Associate (106) , Summer Associate (93) , Analyst (57) , Intern (40) , Senior Associate (37) , Associate, Client Services (31) , Sales Associate (31) , Vice President (31) , Software Engineer (24) , Client Associate (23) , Client Services (17) , Transcriptionist (15)

What are the pros of working at AlphaSights according to real employee reviews?

"Young workforce/the company usually hires people that are dope to work with (aka 'the people are great')" ((in 277 reviews)); "Good pay and push you to the limit" ((in 118 reviews)); "good salary and lots of feedback" ((in 82 reviews)); "Great colleagues are all focussed of delivering successful client outcomes" ((in 73 reviews)); "office is nice" ((in 49 reviews))

What are the cons of working at AlphaSights according to real employee reviews?

"long hours and lack of flexibility" ((in 183 reviews)); "No work life balance at all (constantly felt like i was on call 24/7)" ((in 101 reviews)); "Micromanagement from very inexperienced managers" ((in 83 reviews)); "Management was poor: no real senior members of staff that are involved enough in the day to day to provide help or guidance." ((in 72 reviews)); "not challenging enough, fixed working hours" ((in 71 reviews))

AlphaSights Client Service Associate reviews

3.2

28% would recommend to a friend

(404 total reviews)

Max Cartellieri

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (404 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate, employees have rated AlphaSights with 3.2 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Client Service Associate, professionals have a good working experience there. AlphaSights is rated in line with the average (within 1 standard deviation) by Client Service Associate, professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

404 reviews

3.0

Sep 19, 2022

Great people- boring job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

1. You’ll constantly be surround by young people fresh out of uni 2. Easy to make friends and have personal relationships with colleagues 3. Amazing office- vibrant culture 4. Support is provided in terms of performance 5. Will teach you how to work under pressure and manage time 6. Their salary is pretty comparable and you can make a lot of money through commissions

Cons

6. The job itself is very basic and boring and doesn’t offer any hard skills that are transferable 7. As you’ll often read in responses to reviews- this job really isn’t for everyone. Great as a starting role, not much career skills offered via progression 8. Diversity in race not background. Most of your colleagues are from the same university with 2-3 years of gap which results in group think. Not much opportunity to meet people from different walks of life 9. Immature management. The frat vibe still exists and even senior level management engages in frat like behaviour frequently ( and yes this includes the hazing and excessive drinking ) 10. Inability to take constructive feed back and implement ideas bottom up. Your ideas for change will be dismissed so don’t bother trying to tell your managers there’s a faster and better way to do something

AlphaSights Response

3y

Thank you for your review. By interacting with sophisticated clients, senior experts, and smart peers across the globe, our associates learn a lot about the global economy and pick up valuable skills in professional communications, client relationship management, confident negotiation, and much more. As well as this, leadership collects feedback regularly through an employee survey. We believe everyone should provide feedback to their managers (including our co-CEOs) because feedback helps everyone better themselves, regardless of how senior they are. We hope this addresses some of your feedback you have shared with us, thank you for your continued commitment to the firm. - The AlphaSights Team

3.0

Sep 13, 2022

Good career starter

Client service associate

Recommend

CEO approval

Business Outlook

Pros

collegiate atmosphere, transparent promotion timeline

Cons

Wide breadth of industry exposure, making it difficult to specialize

AlphaSights Response

3y

We appreciate your feedback! We value the connections our employees can make within industries and with experts. These global networking opportunities outweigh occasional longer working hours. -The AlphaSights Team

4.0

Aug 30, 2022

Perfect first job experience, not great for longterm

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Really supportive environment, value personal and career growth here, fun culture and people to work with

Cons

Associate position becomes redundant after the first year, as company growth slows (as it always does naturally) there is less stability in performance pay and they haven't quite figured out how to handle this yet

AlphaSights Response

3y

Thanks for the review! We offer a programmatic promotion structure, so all our employees have the opportunity to take on leadership responsibilities and develop more skills. - The AlphaSights Team

Viewing 322 - 324 of 404 Reviews

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AlphaSights

AlphaSights Client Service Associate reviews

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Great people- boring job

Good career starter

Perfect first job experience, not great for longterm

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