Is AlphaSights a good company to work for as a Client Service Associate?

Client Service Associate professionals working at AlphaSights have rated their employer with 3.2 out of 5 stars in 404 Glassdoor reviews. This is a lower than average score with the overall rating of AlphaSights employees being 3.5 out of 5 stars. Search open Client Service Associate Jobs at AlphaSights now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at AlphaSights .

Does AlphaSights pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at AlphaSights with 3.6 out of 5 stars based on 404 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at AlphaSights.

How happy are Client Service Associate professionals working at AlphaSights?

28% of Client Service Associate employees at AlphaSights would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Associate professionals have also rated AlphaSights with a 2.1 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at AlphaSights?

Associate (586) , Client Service Associate (311) , Manager (194) , Client Services Associate (106) , Summer Associate (93) , Analyst (57) , Intern (40) , Senior Associate (37) , Associate, Client Services (31) , Sales Associate (31) , Vice President (31) , Software Engineer (24) , Client Associate (23) , Client Services (17) , Transcriptionist (15)

What are the pros of working at AlphaSights according to real employee reviews?

"Young workforce/the company usually hires people that are dope to work with (aka 'the people are great')" ((in 282 reviews)); "Good pay and push you to the limit" ((in 110 reviews)); "Good salary (if you count monthly pay and not hourly wage)" ((in 84 reviews)); "Great colleagues are all focussed of delivering successful client outcomes" ((in 73 reviews)); "office is nice" ((in 48 reviews))

What are the cons of working at AlphaSights according to real employee reviews?

"Long hours and not as flexible" ((in 178 reviews)); "No work life balance at all (constantly felt like i was on call 24/7)" ((in 107 reviews)); "Micromanagement from very inexperienced managers" ((in 80 reviews)); "Management was poor: no real senior members of staff that are involved enough in the day to day to provide help or guidance." ((in 73 reviews)); "not challenging enough, fixed working hours" ((in 68 reviews))

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AlphaSights

AlphaSights Client Service Associate reviews

3.2

28% would recommend to a friend

(404 total reviews)

Max Cartellieri

69% approve of CEO

45% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.0

Diversity & inclusion

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.1

Work/Life balance

Client Service Associate, employees have rated AlphaSights with 3.2 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Client Service Associate, professionals have a good working experience there. AlphaSights is rated in line with the average (within 1 standard deviation) by Client Service Associate, professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

404 reviews

3.0

Mar 10, 2022

Ups and Downs

Client services associate

Recommend

CEO approval

Business Outlook

Pros

Decent perks in the office, opportunities to interface with clients right out of college, fun company culture

Cons

Huge ebbs and flows in the work flow, young and fun company culture can be problematic at times

AlphaSights Response

Thank you for your review. Given we're a high growth company - our workflow and process are evolving as we scale - if you have any recommendations on any incremental improvements we can make, please share with your manager. Regarding our culture, we give our employees responsibility and a high level of autonomy from day one to drive their growth, and provide the chance to manage a team within two years. If you spot opportunities to support some of the more junior team members, I encourage you to connect with them and share your thoughts. Thanks, Sean, COO

3.0

Mar 4, 2022

Great option if you can't think of anything else you would rather do

Client services associate

Recommend

CEO approval

Business Outlook

Pros

The salary is comfortable, fun corporate culture, co-workers are great, a lot of PTO

Cons

Managers can be hit-and-miss and will make or break your experience. Commission is also hit-and-miss and quite exaggerated when you're presented with your offer. The PTO is nice, but sometimes too scary to use since you're less likely to hit sales hurdle/commission with every day you take off. Hours are long (8 AM-6 PM) + few hours here and there, If you don't hit sales hurdle the salary is not enough to make these hours worth it.

AlphaSights Response

Thank you you providing your review. We are upfront that AlphaSights is a high expectations environment. We offer competitive benefits and remuneration, and expect our employees to work those longer hours when needed to offer our clients outstanding service. I appreciate your continued hard work. Thanks, Sean, COO

5.0

Mar 2, 2022

Great First Job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The people are awesome, everyone is young and bright, leadership is very open to feedback, will teach you how to be resilient, a ton of fun corporate events and employee resource groups, I feel like my manager cares about me both as a person and in my professional development

Cons

Long hours, can be emotionally exhausting, the work itself is repetitive, and the job can vary significantly depending on which segment you’re randomly placed into when you first join. Also it’s a sales role, just know what you’re getting yourself into before you apply

AlphaSights Response

Thank you for this review! It is great to read that you're enjoying our feedback culture, team events, and professional development opportunities. A good way to describe the role is as a mixture of research, recruiting, and revenue generation. I appreciate the hard work you've put in and encourage you to take advantage of our competitive holiday allowance and take time off to rest and recharge. Thanks, Sean, COO

Viewing 343 - 345 of 404 Reviews

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AlphaSights Client Service Associate reviews

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Great option if you can't think of anything else you would rather do

Great First Job

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